Administration And Customer Support Officer

About us

At the core of Team Coiltek, is our strong, people centric culture which is founded on our key values of Respect, Passion, Professionalism, Trust, Happiness and Education. At Coiltek, we care about each and every employee and their family. We are a successful family-owned business with an impeccable reputation in the electronics and manufacturing industry. Specialising in areas such as bespoke wire wound components and aftermarket metal detector coils our client base and work are varied and always interesting. Servicing national and international markets makes for a dynamic and fast-moving work environment. 

The Role

We are looking for an experienced and dynamic candidate that has strong Administration and Customer service skills.  Able to create and maintain good internal and external relationships, strong organisational skills, professional and self-motivated. Excellent understanding and experience with company financial software, exceptional written communication skills, articulate, professional and a friendly welcoming personality. 

Tasks & responsibilities

• The first point of contact welcoming visitors onsite .
• Handle incoming calls through the main phone system, directing or solution solving for customer enquiries
• Manage stationery ordering for corporate office and warehouse.
• Preparation and set up of meeting rooms. 
• Provide comprehensive administrative support to company managers
• Schedule meetings, prepare agendas, take and distribute meeting minutes.
• Ability to manage competing priorities and prioritise workload effectively
• Demonstrate diligence in dealing with confidential and commercially sensitive information 
• Manage designated administration duties
• Arrange interstate travel and business appointments when required
• Arrange all necessary details and bookings for Expos and events
• Promote and comply with all company Health & Safety policies and Procedures 
• Previous experience with accounts data entry 
• Exceptional customer service skills, confident in building relationships and continuous improvement
• Document preparation, copying, necessary reports and scanning
• Accounts Payable & Accounts Receivables  
• Administration duties
• Follow up on overdue accounts.  
• Reconcile business monthly accounts 

Benefits

• Clerks Award - Full time position. 38-hour week. Early finish on Fridays at 2:30pm.

About You:

You will ideally possess:

• Relevant qualification, Certificate IV in Business or similar 
• Reckon Accounting experience preferred
• National Police clearance  
• Initiative, loyalty, empathy and responsibility.
• Professionally presented, strong verbal and written communication skills 
• Excellent attention to detail and ability to work with a high degree of accuracy and efficiency
• Strong computer literacy skills using Microsoft applications
• Highly organised and proactive approach to work 
• Dynamic team member who contributes to company culture.
• Experience working in a finance administration role with knowledge of financial principles and practices
• Ability to work autonomously.

To Apply…

Applications including resume and email/cover letter outlining why you would be the suitable candidate for this role can be made addressed to the Human Resource Manager, apply via the link.

With respect, no recruitment agencies please. 

Shortlisted applicants only will be contacted.