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Form of workWhy NCI?
At NCI, our employees are at the heart of everything we do. As Australia's leading Trade Credit Insurance Broker, we partner with companies (our clients) to protect their profits and help them grow. Our dedicated team of 200 employees across Australia, NZ and Asia are client focused, welcoming and supportive.
NCI is backed by Steadfast Group Ltd, an ASX 100 company yet we maintain a close-knit community culture. At NCI, integrity is paramount, and we prioritise offering excellent benefits that recognise the value each individual brings. Here, you're not just a number; you're an essential part of the NCI team.
About this role
The successful candidate will work as part of the dynamic team within our Melbourne Office offering reliable support to fellow NCI team members.
This role provides administration support to the service brokers, for example:
- preparing service visit documentation.
- gather pre-renewal information from NCI clients.
- composing client renewal packs.
- preparing service guides.
Following existing processes, you will undertake other general administrative tasks, including:
- Answering and directing incoming calls and other correspondence (email and mail).
- Preparing minutes and agendas for meetings and assisting with events where required.
- Managing Branch office supplies and amenities.
- Preparing meeting rooms for meetings for the service and sales team.
- Other office duties as required.
The role is 'hands on'; accurate data entry is a key component of the role as is the ability to communicate effectively and positively with different stakeholders.
This opportunity is a permanent, full time (37.5 hours per week) position. As an entry level role, this is a gateway opportunity to a fulfilling career at NCI and the credit insurance industry.
About you
Our ideal candidate will demonstrate:
- at least 6 months (or more) customer service experience, ideally in an office or similar environment.
- a genuine interest in the financial services industry.
- a go-getter and proactive attitude.
- attention to detail and organisational skills.
- IT proficiency, dynamic and adapt well to change.
We will provide you with comprehensive training and support to ensure your success.
What we offer
NCI provides a wonderful work environment, additional leave, paid parental leave, volunteer days, team lunches and more! We are focused on career development opportunities for our employees and people who join us often stay for a long time! Our leaders are down to earth, we work hard, and we have fun doing it! Visit our website https://www.nci.com.au/careers/ to find out more.
Application and questions
To apply, please submit a cover letter and resume that addresses why you would like to join NCI in this position. For a confidential discussion about the role, you are welcome to call Hayley on 08 8228 4***.
