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Form of workAbout Us:
At ACA Labour Solutions we partner up with you to find the right role that matches your skill-set, in an environment, you’ll thrive in. With a growing national presence, ACA supplies diverse roles within the commercial, industrial, and resource sectors
About the Role:
Our client is a leader in Transportation Services and is currently seeking an Admin Assistant to be a part of their Office in West Melbourne.
This is a temp to permanent opportunity.
The successful applicant will need to meet the following requirements:
Your responsibilities will include:
- Be the customers first point of contact for LAQ container unpack related enquiries,
- Manage customer expectations by responding to emails and incoming calls, maintaining optimum service levels & customer experience.
- Manage a shared mailbox ensuring all incoming emails are answered or directed to the correct person for response.
- Ensuring worksheets and any related documentation are uploaded accurately and in a timely manner to the relevant job.
- Provision of excel sheets to operations staff from the WMS of empty containers and daily tailgate list.
- Resolve customer concerns or inform the LAQ Manager of any escalated client concerns or complaints.
- Maintain data integrity ensure jobs are entered and updated as required.
- Record keeping - Filing & scanning as required.
- Assist the operations team where necessary to complete daily operational tasks and enquiries including the receiving of FCL & LCL deliveries.
- Assist in the generation of JSA’s and monitoring of Customs related documentation.
- Assisting with account enquiries and follow-ups where necessary.
- Process and coordinate client orders into the warehouse management system.
- Assistance with invoicing as required.
- Processing and maintaining log of staff uniform orders.
- Ordering consumables for the LAQ Warehouse and Wash bay under direction and maintain purchase log
- Any other administrative or operational duties as required.
About you:
- Have experience with administrative and clerical procedures and comfortable with technology and be tech savvy
- Intermediate knowledge of Microsoft suite – Outlook, Excel and Word
- Prior use of Transport / Warehousing related ERP’s, Databases and web portals (preferred)
- Understanding of Biosecurity functionality and purpose
- Have a Certificate in Administration or willingness to obtain one.
- Biosecurity awareness training or willingness to obtain.
- Chain of responsibility training or willingness to obtain.
- Experience with transport operations.
- Knowledge of biosecurity directions and requirements
How to Apply:
If you have the relevant experience and skills as indicated above, ACA Labour Solutions would love to meet you and find out if you’re the right fit for our client. Click on the APPLY NOW with your resume attached.
