Administration Assistant - Accounts And Recruitment Depts

Hire A Hubby, an esteemed National franchise business and franchising leader, is currently searching for a confident and reliable Administration Assistant to join our dynamic team at the head office in Kingsgrove.

We are looking for a highly organised and detail-oriented professional to support our Recruitment team and assist with Accounts-related tasks. 

In this role, you will handle tasks such as sending compliance documents, maintaining communication with Franchise leads, processing onboarding documentation for new franchisees, and maintaining data integrity in the Hire A Hubby CRM system (Salesforce). 

Additionally, you will support the Accounts function with data entry, reconciliations, and debtor management as well as managing light reception duties.

The ideal candidate will possess proven administrative or assistant experience, excellent time management skills, proficiency in MS Office and/or Google Workspace, and experience with Xero. Previous experience with Salesforce will be advantageous, however, training will be provided.

Responsibilities:

• Recruitment Team Support:
  • Assist in the daily operations of the Recruitment team, including sending compliance documents and liaising with suppliers.
  • Provide administrative support to the Franchise Manager and Administration Supervisor.
  • Communication with Franchise Leads:
    • Utilise in-house marketing techniques to maintain effective communication with franchise leads.
    • Support the team in delivering engaging communications to potential and existing franchisees.
  • Onboarding Documentation and Franchise Business Setup:
    • Process commencement documentation for new franchisees, ensuring accuracy.
    • Assist in the setup of franchise businesses, coordinating with relevant departments.
  • CRM Maintenance and Reporting:
    • Assist in maintaining and reporting from the Hire A Hubby CRM system (Salesforce).
    • Ensure data accuracy, generate reports, and provide insights to support decision-making.
• Accounts Support:
  • Accurately enter accounts payable invoices using Lightyear cloud software.
  • Reconcile bank and credit card statements.
  • Chase debtors and perform other ad-hoc duties as required.
• Light Reception Duties:
  • Manage customer and supplier emails, providing professional and timely responses.
  • Assist with light reception duties, including greeting visitors and answering phone calls.

Requirements:

• Proven administrative assistant experience.
• Strong computer and technology skills.
• Excellent time management skills, with the ability to multitask and prioritise work effectively.
• Strong attention to detail and problem-solving skills.
• Exceptional organisational skills and the ability to maintain accurate records.
• Proficiency in using MS Office and/or Google Workspace.
• Ability to work both independently and as part of a team.
• Customer service skills for light reception duties and franchisee liaison.
• Prior experience in accounts-based tasks, preferably at least 2 years.
• Neat and well-organised with a bright and can-do attitude.

Additional Information:

• This is an in-person role in our Kingsgrove office.
• We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
• Application deadline: 2 February 2024
• Flexible hours across a five-day week, Monday to Friday.
• $60k full-time equivalent, based on experience.
• We appreciate all applications, but only shortlisted candidates will be contacted for an interview.