Address- Student Services, Sunshine Coast Campus, Sippy Downs
- Level 4, $71,549- $75,247 p.a., plus up to 17% employer superannuation
- Full-time, ongoing appointment
The Opportunity
You'll manage a variety of student administrative tasks with precision and efficiency. Your primary objective will be to deliver exceptional service to both prospective and current students, as well as staff members of the university, promptly and accurately via phone and email. Additionally, you'll play a vital role in enhancing processes across all facets of student administration, focusing particularly on initiatives within Student Business Services. Working collaboratively within a team, you'll actively participate in admission processes, scholarship coordination, orientation programs, enrolment procedures, progression tracking, and graduation activities as needed.
For more information on Student Services, please visit us online: Student Services
You will
- provide quality client service to prospective, new and current students on all aspects of admission, enrolment, progression, examination and curriculum data management activities;
- effectively use the Student Information System (PeopleSoft) to data enter and maintain accurate student records; and
- undertake word-processing of general correspondence, reports, forms, spreadsheet data entry and mailing out of information to students and potential applicants.
About you
Your exceptional interpersonal abilities allow you to provide exceptional customer service, excelling at connecting and collaborating with colleagues and students to achieve quality outcomes. With a positive and friendly demeanour, you competently prioritise tasks and meet deadlines. Your sound judgment, initiative, and problem-solving skills will drive successful results in our collaborative environment. You’ll possess well-developed writing and editing skills, enabling you to effortlessly draft and refine correspondence, formal documentation, informational materials, and reports.
You will possess:
- Education, training and/or relevant experience equivalent to completion of an associate diploma level qualification combined with relevant work experience in a tertiary education environment.
- A sound understanding of the Australian secondary and tertiary education system
- Ability to identify business processes improvement opportunities and to advise on potential solutions.
- Strong computer literacy, including proficiency in the use of the Microsoft Office suite, and the ability to develop, maintain, manipulate and report from data bases and in the use of a customer management system.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at *************@usc.edu.au or call +61 7 5430 2830.
Position Description: 3551 Administration Assistant L4
To be eligible to apply you must have legal work rights in Australia.
All applications must be lodged through the Careers at UniSC website.
UniSC does not accept unsolicited applications. For agency inquiries, contact *************@usc.edu.au
Applications for this position close midnight, Sunday, 30 June 2024.
Your completed application must include:
- a resume, and responses to specific pre-determined selection criteria as outlined in the application form.
Further information regarding how to prepare your application is available on our website: Join our team
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
Have questions or want to know more? For a confidential discussion, please contact:
Joeline Callaghan
Manager, Curriculum Data & Student Systems
Telephone: 07 5456 5***
Email: ********@usc.edu.au
Discover UniSC
We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.
We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.
Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.
We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.
Our Culture & Benefits:
- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- Flexible work arrangements & generous leave options.
- Salary packing options + 17% Super.
- EAP, fitness passport & discounted private health.
