AddressWe are seeking a dedicated Hospitality Administration Assistant to join our team.
This is an exciting opportunity for someone with front-of-house experience who is looking to transition into an office-based role while remaining closely connected to the hospitality industry.
Benefits:
- The chance to transition from a frontline role to an office-based position while still being connected to the hospitality industry.
- Work 1 Saturday a month on a rotating roster
- Opportunities for career advancement and professional development.
Responsibilities:
- Work with Supervisors and other key staff to ensure seamless operational activity.
- Forward planning and re-allocation of shift personnel where required.
- Management of high-volume incoming calls.
- Proactively identify solutions to meet workforce objectives.
- Prepare workforce reports including shift confirmations and coverage requirements.
- End to end recruitment and skills testing.
Requirements:
- Previous experience in the hospitality or customer service industry is a must, preferably in a Front of House (FOH) role within a restaurant or hotel environment.
- Excellent computer skills, including proficiency in Outlook and other Microsoft Office applications.
- Strong organizational and multitasking abilities.
- Exceptional communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and accuracy.
If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!
Email your resume to:
Flami Hobbs | Director of People & Culture
e | ******@pinnaclepeople.com.au
t | 03 8624 1***
Please note: If you have not heard from us within seven (7) working days of submitting your resume, your application will be kept on file and we will contact you if a suitable position becomes available.
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