Administration Assistant - Community Services

Culture & Benefits

• An attractive remuneration package, including salary packaging, up to $15,900 per year tax free! Less tax = more take home money for you*
• You can also use up to $2650 of your pre-tax income to pay for entertainment expenses such as meals and holidays*
• Up to 5 weeks annual leave and access to lifestyle days (not taken from your annual leave)
• Access to an employee assistance program- a FREE and confidential counselling service available to you and your immediate family

*Benefits are dependent on each individuals' situation and are not guaranteed

The Company

STEPS is a not-for-profit organisation, passionate about making a difference by providing opportunity. They pride themselves on providing individuals and communities with services, skills and opportunities to achieve their goals. Exicting Administrative Support Roles are available to support the leadership of the STEPS Pathways College.

STEPS Pathways College was created to address a growing gap in the needs of people with a disability and their families. STEPS found that while many people with a disability had the capacity to learn the skills that would see them living independently, there were no educational programs available in which students could learn these life skills in a way that would transform their approach to life.

Available Positions - please advise if there is a preferred position in your cover letter at time of application

1 x FT Administrative Support Officer - 38 hrs per week, Monday - Friday 8:30am - 4:30pm

1 x Casual Administrative Support Officer - 3 days per week - Monday to Wednesday, open to school hours, with ability to pick up more hours where possible (NDIS knowledge is highly desireable for this casual role)

The role:

This role is responsible for providing a broad range of high-level administrative support to the Principal and Pathways Management team

• Develop and maintain a detailed knowledge of STEPS Pathways College operational and governance requirements including NDIS, to provide effective administrative and student services support
• Assist with student services support, delivering seamless intake, orientation and on-going program participation experiences
• Deliver a high standard of internal and external customer service through the provision of accurate and current information on the Pathways College
• Work closely with the Principal and the Management team, to understand timelines, student milestones and processes to deliver effective student administrative support
• Support families through the NDIS funding model to maximise student access opportunities
• Deliver the orientation for new students, including drafting their Individual Training Plan and goal setting processes

The Successful Applicant:

• Relevant qualifications and/or administrative experience to the equivalent of a Certificate III in Business Administration or a related field.
• Experience with NDIS administration support and planning coordination would be highly desirable
• Prior experience working in an office environment with proven proficiency in the use of Microsoft Office suite of programs
• Previous customer service experience, which demonstrates an ability to provide a professional and welcoming experience for all internal and external customers
• Proven high level attention to detail, time management, problem-solving and administration skills that deliver accurate and reliable administrative activities which meet organisational expectations and timeframes
• Covid 19 vaccination mandatory
• Hold Current Drivers Licence
• Hold or have the ability to obtain Working with Children Blue Card and NDIS Worker Screening Clerance

STEPS Group is an Equal Opportunity Employer.
Aboriginal and Torres Strait Islanders are encouraged to apply.
Only applicants with the right to work in Australia will be considered for this role