Administration Assistant | Receptionist – Narrabeen

• Role based at RSL LifeCare’s flagship, ANZAC Village, Narrabeen, on a permanent part-time basis Friday to Monday
• Days and times required are: Friday & Monday 9 AM – 5 PM, Saturday & Sunday 9:30 AM – 4 PM
• Weekend and public holiday penalty rates apply!
• The ability to cover Annual Leave, Sick Leave and Public Holidays for other members of the team is desirable.

RSL Lifecare has been around since 1911, proudly serving the community. We are experienced, professional and provide caring support. We are seeking Respectful, Collaborative, Passionate, Imaginative, Courageous & Responsible Carers to enrich our residents’ lives.

Your new role

You will be part of the Narrabeen Retirement Living administration team being the first point of contact for residents, relatives and employees, supporting the day-to-day administration and reception functions for the Village.

In this role you will provide a broad range of general administration support, including but not limited to, making appointments, first point of contact at reception, high volume of inbound calls, diary management, meeting room bookings, first level of complaint handling, filing, and scanning.

The ideal applicant will have the following skills and experiences:

• Experienced Administration Officer/Receptionist in Aged Care or a similar Health Care organisation
• High level administration, organisational skills and attention to detail
• Ability to work autonomously as well as part of a team
• Ability to efficiently respond to inbound calls and emails as well as in-person enquiries
• Outstanding customer service and communication skills along with written and verbal skills
• Resilience and ability to manage complaints and problem solve
• Above average computer literacy, in particular Microsoft Office and experience in CRM systems

Benefits

• Competitive remuneration package
• Salary packaging (up to $15,900, meal benefit up to $2,650 all tax free)
• Training and education opportunities
• Career development and progression opportunities across RSL LifeCare

To Apply

Please select “Apply Now” attaching your resume and a cover letter outlining your availability.

We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

To find out more about RSL LifeCare, we invite you to visit our website at www.rsllifecare.org.au