Administration Assistant

Are you a detail-oriented and organized individual looking to join a dynamic team in the plumbing industry? We are seeking a motivated Plumbing Office Assistant to provide crucial administrative support and help ensure the smooth functioning of our plumbing company. If you're enthusiastic about contributing to a customer-focused and efficient work environment, this could be the perfect opportunity for you.

Key Responsibilities:

• Customer Interaction: Engage with customers in a friendly and professional manner to schedule appointments, provide service information, and address inquiries.
• Appointment Coordination: Efficiently schedule plumbing services and dispatch technicians, ensuring optimal resource allocation.
• Administrative Support: Assist with data entry, maintain accurate customer records, and ensure proper documentation.
• Billing and Invoicing: Generate invoices, track payments, and communicate with customers regarding billing inquiries.
• Communication Hub: Act as a liaison between customers, technicians, and management, always ensuring clear communication.
• Office Organization: Maintain an organized and tidy office space and manage office supplies.
• Vendor Relations: Communicate with suppliers to order materials and equipment, tracking orders and inventory levels. 
• Ability to manage: Complex jobs and fleet management from start to finish.  
• Work and Meet Monthly budgets.

Qualifications:

• Strong organizational skills and keen attention to detail.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and Gmail.
• High to general proficiency computer skills.
• Customer service-oriented mindset with a friendly and helpful demeanor.
• Ability to multitask, prioritize, and adapt in a fast-paced environment.
• Familiarity in Simpro and Xero is advantageous.
• The ideal candidate should possess the ability to thrive and contribute effectively within a compact and cohesive administrative team setting.
• Previous administrative or customer service experience is a plus.

What We Offer:

• Opportunity to join a growing company with a positive and collaborative work culture.
• On-the-job training and development to enhance your skills.
• Exposure to the plumbing industry and potential for career advancement.
• Uniforms provided.

How to Apply: 

If you're ready to contribute your organizational skills and customer-centric mindset to our plumbing team, we'd love to hear from you. Please submit your resume and a brief cover letter detailing your relevant experience and why you're interested in the position to ********@dellysplumbing.com.au

Join us in making a difference in the lives of our customers by ensuring their plumbing needs are met with professionalism and efficiency. Apply today and be a part of our dedicated team!

Any queries please contact our office on 0248224***.