AddressPop-Up Health is a proud South Australian owned and operated business. Built on 35 years of knowledge and experience in the Health Services industry, we have an established reputation as an innovative leader in Community Healthcare.
We were awarded 2019 SA Health SME Supplier of the Year Award recognising our excellence in high-performance delivery of in-home health care, the 2020 SA Health Supplier Improvement Award for our pursuit of continuous improvement in our service to SA Health and the South Australian Community. Continuing our success, we were finalists in the 2021 Community Achievement Awards for Excellence in Aged Care and the 2022 Premiers Excellence Award for Excellence in Service Delivery.
Role Overview
The Receptionist is responsible for providing a professional and welcoming first point of contact for all clients, visitors and staff via phone and in person.
Key to this role will be the ability to efficiently identify the needs of the caller/visitor and action in a timely and professional manner in addition to other administrative responsibilities.
Key Duties & Responsibilities
• Answer, screen and transfer calls in a timely and professional manner
• Greet and welcome visitors upon building entry
• Respond to admin emails and forward to appropriate staff members
• Create welcome packs for new clients being onboarded
• Restock staff vending machine
• Distribute supply orders
• Maintain orderliness and cleanliness of the reception area (including any housekeeping tasks)
• Any other administrative tasks as required
Qualifications:
• Nil
Experience:
• Previous administration experience (essential)
Skills & Knowledge:
• Intermediate Microsoft Office skills (Word, Excel, PowerPoint and Outlook)
• Excellent verbal and written communication
• The ability to operate in a fast-paced environment and prioritise accordingly
• High level of conflict management skills
• Ability to de-escalate upset clients
Why Pop-Up Health?
We are a proud South Australian organisation that has continued grow, year after year. We offer a positive culture with many benefits for our employees, including:
• Work/Life balance
• Complimentary flu vaccination yearly
• Training and development opportunities
• Social functions and reward and recognition events
If you want to join an SA success story, we can’t wait to hear from you.
