AddressWe're on the search for an experienced and motivated Administration Manager to join our team at Pacific Private Hospital. Pacific Private Hospital is a busy elective surgery facility with seven operating theatres. Located centrally in Southport and close to public transport.
About the role:
A wonderful opportunity is currently available for an experienced Front Office/ Administration Manager to lead our dynamic Administrative team.
This role will see you working with the multi-disciplinary healthcare team to support patient care needs. Imperative to your success in this role will be delivering exceptional administrative outcomes. You will oversee hospital administration function in areas such as Front Reception, Pre-admissions, bookings, billings, preparation of estimates, and debtor's collection.
The days/hours are flexible and we are looking to offer Permanent Full Time to the right candidate.
This a fantastic opportunity for an experienced Administration leader who would like to grow with additional responsibilities, who will bring a positive and supportive influence to manage a team of nine administration staff members.
About you:
You have a genuine passion for providing world-class patient care and adding value to Australian healthcare.
- Exceptional stakeholder management skills
- Previous experience in a short-stay, day surgery or hospital environment essential
- Experience working with Patient Administration Software (preferably SimDay/ FYDO or similar)
- Excellent computer skills (MS Office package)
- Knowledge of health fund contracting system and the Private Health Care System
- Knowledge of public outsourcing and surgery connect contract requirements.
- Sound knowledge of medical terminology
- Ability to work autonomously as well as part of a team environment
- Demonstrated experience mentoring and leading others
- Have strong problem solving and conflict management skills
- Strong time management, organisational and communication skills
- Ability to multi-task with high attention to detail
- Exceptional customer service skills with passion for the patient experience
About Nexus Hospitals:
Nexus Hospitals is a leading Australian private hospital group that operates and develops a growing portfolio of hospitals in key urban and regional markets. We employ over 1600 talented and passionate people across 28 hospitals, as well as 3 support offices.
About Pacific Private Hospital:
Located on the stunning Gold Coast, our boutique facility is on a mission to redefine patient care. As we embark on an expansion, with an additional two operating theatres (seven in total) and eight inpatient hospital beds, we are proud to introduce a unique concept - offering a haven for post-surgery patients needing short-stay recovery.
Our newly expanded hospital offers a state-of-the-art facility which stands as a testament to our commitment to innovation and excellence. Our hospital serves as a bridge between conventional hospitals and day surgery facilities, addressing a crucial gap in the healthcare landscape. Central to our ethos is a dedication to safety, unwavering patient care, and a commitment to enhancing recovery journeys
Culture and Benefits:
At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group.
- Strong Reward & Recognition program
- Great discounts at a large variety of retailers including Coles & Woolworths
- Focus on health and wellbeing (including Fitness Passport)
- Employee Assistance Program
- Commitment to employee development and learning
- Dedicated engagement and communication strategy
- No weekend work or public holidays
How to Apply:
Simply click APPLY to send in your resume and we’ll be in touch. We are a growing and passionate company and want those with a genuine excitement for healthcare to join us.
We are an equal opportunity employer committed to diversity and social inclusion. We welcome applications from all backgrounds.
Requirements:
- Must provide a National Police check conducted within the previous 12 months
