Administration Manager

Administration Manager
South West Kids Clinic - Prestons – NSW - Full Time

About the Role:
South West Kids Clinic is expanding and we looking for an experienced and passionate professional that will oversee and coordinate the day-to-day administrative operations of our organisation. The Administration Manager will play a crucial role in partnering with our leadership team, lead and develop a small team as well as ensuring the smooth functioning of the office. We’re looking for a take-charge individual who feels comfortable delegating tasks among the team and who can make changes to improve our office’s efficiency and productivity metrics.
 

The role is a permanent full-time position working 38 hours per week. On some days our service operates from 7am and there may be a requirement for you to support the early start, however, this will be discussed in further detail with the successful candidate.
 

The Opportunity

• Overseeing all administration process’ and activities
• Coordinating with peers to ensure consistency and share best practices
• Maintaining registers, databases and client portals by entering data, exporting data, uploading service reports and client-specific documentation and invoices
• Foster and implement a commitment to continuous improvement
• Manage client / system feedback and escalate accordingly
• End of day reconciliation
• Assist in minimising administration errors
• Support a responsive and respectful workplace culture that integrates South West Kids Clinic values

People Management

• Develop, support, and maintain, an engaged, professional, and motivated team ensuring that the climate in the workplace is one of harmony, teamwork, and high morale, leading to high quality performance
• Managing, coaching, and mentoring a dedicated administration team
• Continually review and monitor your team’s workload
• Conduct 1:1 meetings / team meetings and participate in leadership meetings
   

About You

• Bachelor’s degree/Diploma in business administration, or related field are preferred but not essential
• Minimum of 3 years’ experience in an Administration Managerial role
• Excellent leadership and team management skills
• Excellent communication and interpersonal skills
• Proficiency in using Google Workspace
• Ability to develop and drive employee performance through business process improvement techniques
• Superb interpersonal skills and creating a positive working environment
• You demonstrate the ability to build and maintain strong and effective relationships with all levels

To apply please send your resume and a cover letter to *******@southwestkidsclinic.com.au