Administration Officer

Seven West Media is the leading listed national multi-platform media business based in Australia. We comprise Channel Seven, The West Australian, The Sunday Times and associated Perth metro and WA regional newspapers.

An exciting opportunity exists to join our iconic news brand, The West Australian, in the role of Administration Officer within our high-performance Customer Engagement team. In this role your organisational, administrative and data handling skills will be put to use for a variety of regular and ad hoc tasks.

This is a full time, fixed term 12-month contract, covering a period of parental leave.

About the Role

• Processing and management of weekly returns process and reporting
• Resolving invoicing and returns queries
• Overseeing resolution of supply shortages in a timely manner
• Receipt and processing of customer book orders
• Responding to customer (internal and external) email and phone enquiries and actioning requests accordingly within the Circulation system
• Troubleshooting system issues and working to resolve
• Ensuring high quality of data entry and information management
• Contributing to weekly team meetings to help build our positive team culture

About You

• Strong administrative skills, with at least 3 years’ experience in an administrative or customer support role
• Process driven, strong time management, exceptional attention to detail and organisation skills
• Excellent communication skills and the ability to liaise with a wide variety of stakeholders
• Proficiency with MS Office
• A proactive approach, a positive outlook with a can-do attitude

About the Perks

• An inclusive and diverse workplace that values respect, collaboration and speaking up
• Osborne Park location with free onsite parking, gym and a cafe
• Employee health and wellbeing support programs
• Work Perks program offering a range of discounts on some of the most popular brands
• Salary sacrifice packaging
• Paid parental leave policy

This position will suit an energetic and motivated individual who has the drive to succeed and can thrive in a continually changing work environment. We work on strict deadlines and need someone who prides themselves on delivering quality results and a keen eye for detail.

So, if this role is the one for you then we would love to hear from you!

Join us at Seven West Media and be a part of our success story. To apply simply click the ‘Apply Now’ button and follow the prompts to submit your resume and any a cover letter addressing your suitability for the position. Please note, only applicants who have current and valid Australian work rights can apply.

Apply now and join us behind the scenes at one of Australia’s most prominent media companies to let your talents shine.

SWM is an equal opportunity employer and we are committed to creating a diverse and inclusive workplace.

SWM does not accept any unsolicited agency resumes and will not be responsible for any fees related to unsolicited resumes.

For more information visit www.sevenwestmedia.com.au