Administration Officer

If you are dedicated, have a strong work commitment, ethics, and values, looking for a career change in an exciting, fast paced industry we’d like to hear from you.

About Us:

Smith’s Lawyers are one of Queensland’s leading Personal Injury Law Firms, assisting our clients as they navigate the difficult challenges associated with injury claims.  Our team primarily operates in providing compensation for people injured in Queensland in the workplace, road/motor vehicle and TPD practice areas. What separates Smith’s Lawyers from other Personal Injury Law Firms is our commitment to ensure no client is out of pocket – that is our ‘No win. No Fee. No Catch’ guarantee. 

Our employee benefits:

Our employees enjoy a focused and structured Learning & Development program, and programs aimed at healthy work practices such as work/life balance. 

In our 2023 employee engagement survey, we achieved an 84% average rating for overall job satisfaction and 90% average rating for “I would recommend Smith’s Lawyers to others as a good workplace". 

About the role:

Smith’s Lawyers are seeking motivated a candidate to join our administration   team. If you're looking for a dynamic, interesting role, where you can be immersed in the fast-paced legal industry, we'd like to hear from you.

Based in our centrally located Southport office, we are looking for a diligent and organised self-starter, who is looking to develop their career and enjoy professional growth. 

You will have the opportunity to assist our legal team help people who have been negatively affected by accidents at work or in a motor vehicle, to receive the justice they deserve.

Your responsibilities will include: 

• Confirming supplier bank details and entering invoice payment requests into our CRM system
• Sending remittance advice notifications to suppliers
• Management of incoming and outgoing mail
  • Scanning incoming mail into Raven software, renaming and filing in the appropriate folders in our CRM system
  • Allocation of incoming mail to the relevant team
• Opening new client files  
• Daily filing of documents
• Assisting with archiving processes
• Providing back up cover for other staff within the administration team 
  • Assisting with managing email inboxes, renaming and filing documents to the relevant folder on the client file
  • Reception back-up support when required
• Other ad-hoc responsibilities as allocated by management

About You:

To be successful in this role, you will be a reliable, proactive, and enthusiastic individual who is eager to learn and to assist our clients in achieving the best outcome. Smith’s Lawyers and our clients benefit from our diverse team of high achieving individuals, and we are looking for the following skills and abilities for those wanting to join our administration team:  

• Strong attention to detail
• Proficient (intermediate to advances) with Microsoft Suite (Excel, Word, Outlook)
• High Level of Communication (both written and verbal)
• Interpretative abilities
• 2+ years’ experience in an Administration
• Ability to support team and cross train in all admin tasks/functions.