AddressAbout the role:
Our Community Care business unit is responsible for supporting seniors, people living with dementia/disability or from a culturally and linguistically diverse (CALD) background with information, referral or services.
The in-home services we deliver has the potential to make a difference in people’s lives as they aim to live independently in their own home. Your role ensures that scheduled in home services are organised in a timely manner and to their overall satisfaction.
The Administration Officer works on a permanent full-time basis and will be a first point of contact for our customers. We are looking for someone who is personable, compassionate and confident with a good attention to detail and focus on accuracy.
Key Accountabilities include, but are not limited to:
- Provide customer service with a positive and confident approach
- Effectively manage in home services whilst maintaining accurate client records
- Process payment transactions correctly
- Process client invoices and prepare reports
- Preparation of statistical information
For more information about the role please refer to the position description.
The successful candidate will have the following:
- Demonstrated administration and customer service experience
- Experience working within the community services industry would be considered highly desirable
- NDIS Worker Screening or willingness to obtain
- A satisfactory National Police Certificate
- Current ‘C’ Class Drivers Licence
About working with us:
The salary for this position will be from $67,388.08 - $80,071.41 per annum, depending on the skills and experience of the successful applicant.
You will also enjoy benefits including:
- Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
- Up to 16.5% Superannuation
- Comprehensive employee wellness program
- Generous study assistance (terms and conditions apply)
- Free parking options available
- Travelsmart allowance to support public transport use or cycling to work
About the City:
The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.
The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.
Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.
The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.
Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.
At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work. We offer our employees real careers, real impact, and real rewards.
We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background, and people of all ages.
For a confidential discussion, please contact Denice directly on (08) 9267 9***.
For queries regarding the application process, please contact our friendly People Services team on (08) 9267 9***.
To apply please submit a cover letter of no more than 1 page that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.
Closing Date: Sunday 19 May 2024 at 11pm AWST.
The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early. Therefore, if you are interested in applying for this position please do so as soon as possible.
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