AddressHomeFront Australia (HFA) is seeking a motivated Administration Officer to join our Business Division. There are excellent opportunities for career progression within HFA with the potential for lateral and upwards progression into our other divisions over time, if desired.
About us
HomeFront Australia (HFA) delivers professional home services through one single, easy point of contact for Australians and those entrusted with their care in every corner of Australia. Taking out the hard part and leaving only the benefit of great home services is how we build lifelong relationships with Clients, Allied Health Providers, Government Agencies, Insurers and Australian Registered Charities. With over 1500 vetted HFA service providers delivering domestic cleaning, gardening, mowing, meal preparation, gutter cleaning, solar panel cleaning and more Australia-wide, we support DVA, NDIS and Aged Care clients directly in their homes wherever they live.
Reporting to the Business Director, you will have a broad range of Tasks and Responsibilities including:
- Foster continuous improvement and professional development within the administration and accounts team, both in-person and through virtual and remote methods.
- Provide support to accounts payable, receivables, and payroll management as required.
- Assist in managing overdue and outstanding invoices, ensuring timely follow-up and resolution.
- Monitor debtors, oversee collections, and manage the receipting of all payment forms.
- Process invoices accurately through various government portals.
- Maintain meticulous records and databases, ensuring high levels of data integrity and accuracy.
- Support the maintenance of financial transactions, including bookkeeping and reconciliation.
- Identify opportunities for process improvement, secure necessary approvals, and implement enhancements effectively.
- Proactively manage and promptly investigate escalated issues to ensure resolution.
- Oversee and manage key performance indicators (KPIs) and prepare comprehensive reports.
- Undertake complex administrative tasks and other duties as required.
- Ability to meet tight deadlines and work independently as well as in a team.
To be considered for this role (Qualifications & experience):
- Minimum 3 years’ experience providing administrative support to a team in a fast-paced and complex environment.
- Desirable (but not essential), a tertiary qualification in accounting, finance, administration, or related field.
- Strong attention to detail.
- Proficiency in accounting software and systems.
- Intermediate Microsoft Excel, Google Sheets, or Smartsheets skills.
- Excellent verbal and written communication skills.
- Analytical and critical thinking and problem-solving abilities.
- Be self-motivated with the ability to use initiative.
- Desirable (but not essential), has experience using Xero Accounting software is advantageous
Benefits:
- Flexible Working Environment
- Hybrid Work Policy - Work From Home (WFH) and Office (split week)
- Great Team Environment & Culture
- Excellent Career Progression Opportunities
- Veteran Friendly (Military) employer
