Administration Officer

The Townsville Education and Training Office (ETO) is responsible for the delivery and coordination of training to police and staff members in the Townsville Police District. This AO3 position will provide administrative support to ETO. This includes administrative support to the OIC and other ETO staff in data entry, word processing and the coordination and maintenance of effective records and learning management systems to meet the administrative and recording requirements of training programs.

You will also provide administrative support to the functioning of the training of first year constables. ETO also conducts operational skills and capability training across the district and you will support staff in the roll out of this training. The Townsville ETO is located in the Mundingburra Police Complex and you will report directly to the Officer in Charge of Townsville ETO.

The core capability requirements for this role are:

• Undertake the recording, indexing and archiving of correspondence using spreadsheets and databases.
• Input and retrieve data from a variety of computer systems.
• Attend to telephone enquiries and assist with front counter duties including liaising with and assisting members of the public providing information on Service initiatives and activities.
• Assist in the compilation of budgetary reports, returns and recording of overtime.
• Assist in the audit and risk management activities in relation to leave and rosters.
• Undertake and contribute to the review and improvement of administrative systems and processes.
• Prepare and/or assist banking, process expenditure and other vouchers, receipt monies and maintain Collection Accounts.
• Maintain and manage stores and equipment.
• Prepare and/or assist in the preparation and development of correspondence and reports.

Role Requirements

Other

• Undertake the coordination and maintenance of an effective records management system to meet the administrative and recording requirements of training programs, including the use of Ignite as the QPS learning management system.
• Provide support to the functioning of training in the district, coordinating training rooms, arranging participant travel and accommodation and the printing of training resources.

Applications to remain current for 12 months.