AddressAdministrative Officer for Established Home Visit Physiotherapy Service
Location: Remote (Work from Home); Our Physiotherapists operate across the Gold Coast and Launceston, Tas but we are completely mobile so this is a work from home role.
Company: Harvest Physio Co.
Position: Administrative Officer
Employment Type: Permanent Part-Time: 24-32 hours p/w across 4 days
About Us: Harvest Physio Co. is a purpose-driven, dedicated home visit physiotherapy service providing high-quality care to clients across the entire Gold Coast and Launceston and surrounds in Tas. We pride ourselves on our personalised approach and commitment to improving the health and well-being of our clients and advocating for our patients.
Role Overview: We are seeking a detail-oriented and organised Administrative Assistant to join our team. This is a remote position, allowing you to work from the comfort of your own home. You will be responsible for managing client bookings, coordinating schedules for our physiotherapists, handling client inquiries via email and/or phone, and ensuring smooth operations across our services in QLD and TAS.
Key Responsibilities:
- Scheduling and coordination of appointments for physiotherapists and clients
- Manage client records and update information as needed
- Handle client enquiries via phone and email professionally and promptly
- Assist in billing and invoicing processes
- Generally supporting our physios to allow them to do their patient centred work
- Assist in maintaining professional and automobile compliances and communicating needs to the physio team
- Upholding our already developed company processes and procedures
- Assist the director with additional reporting, admin tasks as required
- Coordinate with physiotherapists to ensure timely service delivery
- Maintain confidentiality of client information
- Perform other administrative tasks as required
Requirements:
- Previous experience in an administrative role (experience in healthcare is a plus)
- Excellent organisational and time management skills
- Ability to prioritise and remain on task autonomously
- Strong communication skills, both written and verbal with a ride range of patients (many older or with disability) and care coordinators and of course, our Physio team.
- Proficient in using (or quickly learning) CRM (ours is Power Diary), google drive, and comfortable with online tools.
- Ability to work independently and manage multiple tasks simultaneously
- Reliable internet connection and a quiet workspace at home.
Benefits:
- Flexible working hours- must be a minimum of 6 hours across 4 or 5 days and include Mondays.
- Phone and computer provided
- Work from home
- Opportunity to contribute to a growing healthcare service
How to Apply: Interested candidates are invited to send their resume and a brief cover letter outlining their relevant experience to ******@harvestphysioco.com.au; or Apply Now via Seek. Please include "Administrative Assistant Application" in the subject line.
Applications Close 1st June
Join our team and help us make a difference in the lives of our clients!
Harvest Physio Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
