AddressProgressive Youth Care & Consultancy, is looking for a motivated fast thinking administrator to join our friendly team in Archerfield QLD. This is an in office role, Monday - Friday 8:30am - 4:30pm.
The PYCC ‘Administrator’ role provides support to the Operations Team and Social Working Team, and is vital for the continuation and smooth operation of PYCC. ‘The Administrator will need to have great time management and triaging strengths to keep up with PYCC’s fast paced and ever changing operations.
An ‘Administrator’ is considered a member of the Leadership team and should be upholding PYCC’s values in everything that they do.
Skills:
Exceptional time management skills
Exceptional communication skills
Exceptional triaging/prioritization skills
The ability to work independently.
Great computer literacy skills, including basic Microsoft office and excel knowledge.
The ability to multitask and operate multiple digital platforms.
Exceptional interpersonal skills
Team/Department collaboration
Experience in the Social Services Industry is preferred but not essential.
Responsibilities:
A position at this level may include some of the following:
Complete basic administration duties.
Answering and redirecting Phone calls with appropriate phone etiquette.
Answering, redirecting and filing emails. Both Personal and group email inboxes.
Appropriate communication with outside services, (real estates, clients.
Scanning, copying, data entry when requested.
Rostering:
Complete the Staff roster.
Taking and filling sick calls, or roster replacements
Sending completed rosters to Operations Manager for Checks prior to posting
Filling our rostering checks document
Approving/declining leave/time off requests and applying to the roster.
Remaining informed
Keeping up to date with Operations Chats, Training chats and Inductions Chats.
