- Managing a high volume of calls and inquiries for Mater Health Services and resolve or redirect to the appropriate department / staff member / extension in a polite and professional manner
- Act as receptionist for Mater Hospital Brisbane
- Action all emergency codes as required and in accordance with hospital procedures.
- Develop and maintain good knowledge of Mater Services, locations, personnel and information necessary to deal with inquiries customary to a forefront position
- Monitor alarm systems including fire, medical gasses and security as required
- Carry out administrative duties as required
- Develop and maintain a good knowledge of rosters and term allocations and be able to utilise them as necessary
- Participate in quality improvement activities including the development and maintenance of procedures relevant to the area and education and training activities
- Contribute to and maintain an efficient, productive and positive workplace and communicate and co-operate with fellow workers to promote team work within the department
- Attend/participate in regular, both singular and work team meetings to review current work practices and participate in appropriate developmental courses
- Demonstrated recent experience in a similar position (hospital or health setting highly advantageous)
- To be available to work shift work including overnights, weekends and public holidays in accordance with the roster
- Proficient typing skills and ability to utilise multiple computer systems
- Personal attributes
- A positive attitude and approach to work
- A commitment to excellent service and accuracy
- Mature, well presented, responsible and approachable
- Demonstrated reliability, integrity and confidentiality
- Demonstrated commitment to continued professional development
- Via salary packaging arrangements, allocate some living expenses directly from your pre-taxable income and ultimately increase your take-home pay
- Access to package meal and entertainment expenses via salary packaging
- Access to leading education and professional development via Mater Education
- Access to our Employee Assistance Program and on-site pastoral care teams
- Discounts to local and national business/venues for Dining/Retail/Travel & Accommodation/Other
- Unlimited access to a multitude of discounted fitness facilities through Fitness Passport
- Access to on-site, discounted parking
- Discounted food and beverage at various campus cafés and coffee venues
Applications close: 26 Apr 2024 E. Australia Standard Time