Administration Officer - Rail & Wharf Services

About Team Global ExpressTeam Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit www.tgexpress.com.au Why TGE?We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyondAbout the role To provide the administration and customer service functions required for the efficient operation of Team Global Express Intermodal and Specialised business. This function supports the Admin and Customer Service team at Kewdale and Fremantle Wharf with critical administrative activities.What you'll doPreparation of invoices for Warehousing Team.Assist with daily audits and reporting, and close out issues or escalate as required.Support with daily manifesting when required.Assist with upkeep of terminal fuel tags and any additions or deletions required.Assist with advertising weekly fuel bowser pricing.Assist with weekly delivery transit times.Calculation of weekly subcontractor FSC.Review weekly subcontractor payments prior to payment and flag any issues to Manager, Regional Administration.Reconcile and match rail subcontractor invoices.Work closely with Internal and External customers to reconcile issues with accounts.Work closely with account managers to close out connotes on hold due to unknown rates.Create adhoc consignment notes as required.Rate local consignment notes.Daily analysis of labour hours and fleet hire.Assist with review of local delivery allowances.Provide cover for all business support services within Accounts Payable, Payroll and Manifesting and Customer Service at for FCL Kewdale and Fremantle Wharf (where required)Ensure compliance with all documented Management System procedures.Other duties as directed.What you'll bring Strong customer service focus and capable of building strong functional relationships with colleagues and stakeholders.Effective verbal and written communication skillsAbility to work under pressure and to deadlinesSound computer skills, including Microsoft Office software (Excel)Able to work in a lively, busy and robust environmentAbility to work autonomouslyProfessional telephone manner An inclusive workplace works for everyone!We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand. Our recruitment process:Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening. Other things to note:When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please keep an eye on your junk emails and spam folders for updates.TGE is listed as one of LinkedIn's Top Companies of 2023 in Australia. Additional InformationWe believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.It's never been a more exciting time to join our team as we take the next step in our journey.To find out more about us, visit https://www.tgexpress.com.au/careersTo be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.