Administration \ Receptionist

Casual Administration \ Receptionist

Burleigh Heads Physiotherapy Centre

We are seeking an experienced receptionist to join our busy Burleigh Heads team on a casual basis - 12 to 18 hours per week including some Saturday mornings.

Commencing June 

This position will be 12 to 18  hours per week, with the potential for more hours to cover annual leave. 

Our operating hours are 7.45am – 6.30pm Mon to Fri;  and 7.45 – 12 noon Saturdays.     This will be a rotating roster, with some opening, some closing shifts and working alternate Saturday mornings. 

You will be working within a great environment and be the 'face' of the business.

Your daily tasks will include (but are not limited to):

• Greeting patients
• Answering phone calls and booking appointments
• Patient billing
• Handling cash, daily balancing of eftpos/HIcaps terminals and cash float
• Updating medical records and patient information
• Entering patient information into Nookal
• Liaising with QWC, DVA and other third-party insurers
• Filing and other adhoc admin duties
• Cleaning of practice, maintaining treatment rooms and washing of linens
• Cleaning and sanitising as part of COVID infection control
• Supporting practice manager and physiotherapists whilst working as part of a team

Skills & Attributes:

• Must be able to multi-task in a fast-paced environment
• Proficient Computer skills using Microsoft Office Word, Excel, Outlook
• Prior experience in Nookal and Slack an advantage
• Exceptional Customer Service skills
• Positive attitude
• Professional & personable telephone manner
• Initiative and problem solving skills
• Ability to work autonomously and as part of a team
• Sense of urgency, compassion, and professionalism
• At least 1 years’ experience in allied health reception 

• This position is to start early June

Sound like you? 

If you think you’re a good fit and have what it takes, please APPLY NOW and submit your CV and a short video cover letter (no more than 2 minutes)

Your video cover letter should include the following:

1. Your name.
2. The job you are applying for.
3. A personal statement that describes your overall skills and abilities.
4. A brief description of your work experience.
5. What makes you qualified for the new position.
6. Email your video cover letter to ********@burleighphysio.com.au