AddressAs an Administration Trainee, you will provide administrative support for Centacare NENW to maintain efficient service delivery. This role will provide general reception duties and assist the Program Support Officer to maintain a busy youth practice. You will also complete day to day administration duties and the booking of travel requirements.
Who We Are
Centacare NENW is a leading provider of social and community services across the New England North West area and the Social Services Agency of the Catholic Diocese of Armidale .
The benefits of working for Centacare NENW
As an employee of Centacare NENW you will have the opportunity to work alongside a committed and professional team within a dynamic and supportive culture, other benefits offered include:
- A vibrant, energetic and supportive team environment that strives to be professional, fun and family friendly
- Extensive range of worksheets, educational tools and other internally developed resources
- Individual and peer supervision to support your professional practice
- Flexible working arrangements including Flextime
- Opportunities to develop group programs and resources based on areas of personal interest
- Diverse client load with support to increase areas of professional expertise
- We have a burnout prevention caseload model, which emphasises staff's health and wellbeing
- Generous Professional Development opportunities
- Employee Assistance Program
Remuneration
This position operates under the Social, Community, Home Care & Disability Award 2010.
Tax-free Salary Packaging Benefits
In addition to your remuneration, you have the option to enjoy generous tax- free salary packaging benefits which includes;
- General Living Expenses up to $15,900
- Entertainment Benefits up to $2,650
- Car Leasing through Novated Leasing
About The Role
Working as part of our team some key responsibilities include but is not limited to:
- Act in a way that promotes the image of Centacare NENWby greeting clients/visitors, young people, families and carers, answering telephones, letters, and general client enquiries in a friendly and approachable manner.
- Assist visitors to access relevant information resources.
- Attend to general inquiries relating to Centacare NENW.
- Operate a busy reception area and transfer calls appropriately. Record and disseminate accurate and detailed messages when staff are not available to take incoming calls.
- Maintain professional persona whilst taking referral details and also manage distressed clients who may present to the front reception or over the phone.
- Keep the office environment in a clean, organised and presentable manner at all times.
About Our Perfect Candidate
We want to work with people who like to make a difference in a community, are happy to introduce their new skills and ways of thinking as well as have fun in a friendly and professional environment.
Essential Criteria
- Demonstrated ability to communicate effectively with a range of people from young people to senior staff.
- Demonstrated ability to learn new systems and programs.
- Provide administrative services in a friendly, efficient and professional manner.
- Well-developed liaison, oral and written communication skills.
- Competent operation of office equipment including computer, printer, photocopier, fax and scanner
- Competent use of computer software programs such as Microsoft Office products.
- Commitment to ethical practices, confidentiality, WH&S and EEO principles.
Centacare NENW is an equal employment opportunity employer. Aboriginal and Torres Strait Islander Persons and persons from culturally diverse backgrounds are encouraged to apply.
Would you like to find out more or apply
To apply for this position please click on the below apply link.
Only applicants that submit the following will be considered:
- A covering letter
- A statement of claim addressing how you meet the above Essential Criteria and
- Your resume
For more information or role related queries please contact Nichole Corby on 6762 9205 or email **@centacarenenw.com.au
Closing date for applications: 4pm, Wednesday 3rd July 2024
Centacare NENW is committed to safeguarding children and vulnerable adults and demonstrates a zero tolerance to abuse.
