Administrative And Marketing Coordinator

Job Description:

• Administrative and Marketing Coordinator

• Full Time Ongoing

• Competitive salary and access to salary packaging

• Professional Development Opportunities

About us

Relationship Matters, is a dynamic, values based not-for-profit organisation specialising in relationship, family and individual counselling, mediation and education. For over 75 years we have been committed to making a difference to our clients no matter which part of our community they come from. We continue to provide high quality relationship counselling, dispute resolution and relationship education services. Relationship Matters also provide Employee Assistance Programs, training and workplace consulting.

About the role

As an Administrative & Marketing Coordinator, you will play a crucial role in ensuring the smooth functioning of our organisation. Your responsibilities will encompass a diverse range of tasks, from providing essential administrative support to the Executive Team to coordinating marketing efforts and maintaining an organised office environment. In the marketing domain, you will be instrumental in supporting the Strategic Communication and Business Development Manager with special projects, events, and presentations. Your creativity will shine as you create engaging content and maintain digital platforms and social media channels, showcasing our brand and initiatives.

Responsibilities will include:

Administrative functions:

• Provide general administrative support to the Executive Team of Relationship Matters assisting with tasks and coordination as needed.
• Maintain and update organisational forms and databases.
• Monitor grants and tender subscriptions for funding opportunities and share with the Executive Team.
• Establish and maintain an organised filing system for critical documents and actionable items, facilitating timely responses and efficient management.
• Arrange travel plans for managers and employees, including flights, car rentals, hotel accommodation.
• Coordinate meetings and record accurate minutes during these sessions as directed by the Executive Team.
• Coordinate organisational events, including room bookings, catering and attendance as directed.
• Prepare information, reports, presentations, and correspondence as requested by the CEO and Executive Team, conducting research and gathering supporting data as needed.
• Purchasing
• Ensure that credit card holders reconcile and approve credit card statements monthly.

Marketing functions:

• Support the Strategic Communication and Business Development Manager in special projects, events, and presentations.
• Maintain and update the organisation’s stakeholder database, ensuring accuracy and completeness.
• Regularly update printed and digital promotional materials, for the organisation ensuring they reflect current information and branding.
• Create engaging content and actively maintain digital platforms and social media channels, including websites, Facebook, Twitter, etc.
• Assisting in the development and distribution of regular newsletter (staff, stakeholder, EAP)
• Contribute to the development and ongoing maintenance of the internal Customer Relationship Management (CRM) system
• Assisting in the development and distribution of marketing and promotional material

General Office Functions:

• Ensure the regular maintenance of office equipment and maintain a clean and organised office environment.
• Keep an up-to-date list of all office equipment and property, ensuring staff are trained in their proper use.
• Address day-to-day facilities and equipment issues across all locations, providing support to the Executive Manager - Corporate Services.
• Maintain the register of security cards, keys, parking cards and other relevant office equipment.

About you:

• Demonstrated experience and knowledge in the administration and dealing with competing priorities.
• Excellent planning, attention to detail and organisational skills.
• Strong computer skills with excellent proficiency in Office365 suite and experience working with platforms such as SharePoint and Teams.
• Demonstrated experience in developing marketing materials and presentations with a good working knowledge of video and design packages such as Canva, CorelDraw, Adobe Illustrator, etc.
• Experience in creating social media content.
• Proven track record of being able to communicate effectively with people at all levels within and external to the organisation.
• Personal qualities: self-responsible, team player, aligned with Relationship Matters values, flexible, and maintains high ethical standards.

To apply

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, and Lesbian, Gay, Bisexual, Trans and Gender Diverse, Intersex, Queer and Questioning (LGBTIQ+) people.

Application details and a position description including key selection criteria are available from www.relationshipmatters.com.au/employment.