Marketing Coordinator, South Melbourne Market

South Melbourne Market has been a treasured inner-city landmark and a favourite amongst locals and visitors since 1867. It is the quintessential village market, a place where people come not only to purchase fresh food, but to meet, eat, drink, shop, discover, share and connect. 

The Market is owned and operated by the City of Port Phillip, a vibrant and diverse inner-city council. The Council employs around 1,000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course the iconic South Melbourne Market! 

City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation. 

This is an exciting and rare opportunity for a highly motivated and experienced marketing and communications professional to join the South Melbourne Market team.

Reporting to the Head of Marketing and Customer Experience, the role will develop, manage and implement the marketing and communications plan for South Melbourne Market in line with the Market’s Strategic Plan and Marketing & CX Strategy.

The role will work closely with all areas of the business, contributing to retail and business development, customer experience, events and activations, partnerships and onsite asset development and operations.

• Manage the Market’s internal and external marketing and communications functions including the development, implementation and reporting of the annual Marketing Plan.
• Plan, develop and deliver initiatives, events and campaigns that raise brand awareness; engage with target markets and achieve business objectives.
• Management of annual marketing budget.
• Regular reporting on marketing initiatives and results at South Melbourne Market Committee meetings as required.
• Provide input as part of the Market Management team into the innovation of the Market and improvements to the customer journey and experience. 
• Provide advice and support to Market traders in relation to marketing, communications, events and customer experience.

• Extensive experience in a senior marketing or communications role in a retail or similar fast-paced environment.
• High level copywriting skills with strong attention to detail
• Experience dealing with all levels of internal and external stakeholders with differing priorities and needs.
• Experience in setting, managing and reporting on annual budgets

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community. 

• We offer a workplace that accommodates your working style and needs. 
• Be supported and empowered by a leadership team that is community-focused, with a strong desire for change and a culture that encourages teamwork and innovation.
• Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well-regarded Employee Assistance Program (EAP).

Pre-employment screening will apply to all appointments.  

Prior to a formal letter of offer, preferred applicants will be asked to provide:

• Evidence of mandatory qualifications/registrations/licences,
• Sufficient proof of their right to work in Australia, and                                                       
• Sufficient proof of their identity. 
• Complete a National Police Check completed via City of Port Phillip’s Provider.
• Evidence of a Working with Children Check (employee type with City of Port Phillip registered as the organisation).  

Click APPLY.

All applicants must provide a Resume and Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than two pages and include each heading in the Key Selection Criteria.

Note: Only applications submitted via the online Recruitment Portal will be considered and only shortlisted candidates will be provided feedback.

Further information can be obtained by contacting Meagan Scott, Head of Marketing and Customer Experience, South Melbourne Market via email on ************@portphillip.vic.gov.au 

Applications close 11.59pm  Sunday 14 July 2024

The City of Port Phillip is an equal opportunity employer, committed to an inclusive and accessible environment where diversity is valued. We actively welcome and encourage candidates from culturally and linguistically diverse backgrounds, First Nation and Torres Strait Islander candidates, members of the LGBTQIA+ community and candidates with a disability.

If you have accessibility requirements or require an adjustment to participate in our recruitment and selection process, please contact Shane Turner (Recruitment Advisor ) on phone 0421 757 *** or email: ***********@portphillip.vic.gov.au