Administrative Assistant

Job Description

Durable Concrete Coatings is an established, Australian-owned company that specialises in concrete coating products and epoxy supplies. We pride ourselves in our superior-quality products and exceptional customer service. We have an experienced, highly-skilled and dynamic team working in a fast-paced and diverse warehouse environment. We highly value a positive work culture and commit ourselves to excellent consumer support.

The Durable Concrete Coatings Brisbane Warehouse Team are seeking a customer focused Administrative Assistant. A fulltime and casual role is available in our underwood warehouse.The role focuses on assisting in day-to-day operations within a successful, expanding family business.

Position duties involve:

• General administrative duties such as providing front-desk coverage by managing a busy, multi-line phone system, greeting customers as they enter the office, managing incoming/outgoing mail and shipments, and maintaining an organized, clean office environment
• Providing support and assistance to management
• Ensuring optimal use of office equipment, supplies, and inventories through preventive maintenance
• Maintain workflow by analysing and refining standard operating procedures, such as scheduling, communications, and office layout
• Assisting with customer accounts
• Coordinating internal and external resources to expedite workflow
• Managing incoming and outgoing messages and inquiries across all communication platforms
• Drafting and proofreading documents

To be successful in this role you should be able to demonstrate: 

• A positive and friendly attitude
• Excellent personal presentation
• Strong written and verbal communication skills
• Great attention to detail
• Excellent time management, ability to prioritise tasks and meet deadlines
• Proficient computer skills in Microsoft Office programs
• Ability to learn quickly and problem solve
• Exceptional work ethic, strong initiative and the ability to work both unsupervised and collaboratively with the team
• A genuine desire to deliver a high level of customer service
• Comfortable in handling confidential information
• Experience in a similar administrative role is preferred, ideally in professional services environment

If you believe you meet the above criteria and would value the opportunity to be a member of our friendly, experienced and supportive Durable Concrete Coatings team, we encourage you to apply.

• Looking for candidates available to work:
  • Monday: Morning, Afternoon
  • Tuesday: Morning, Afternoon
  • Wednesday: Morning, Afternoon
  • Thursday: Morning, Afternoon
  • Friday: Morning, Afternoon
• No experience required for this role
• Working rights required for this role
• Expected start date for role: 15 April 2024