Administrative Assistant (Workplace Relations)

We are seeking a motivated and organised Administration Assistant to support our Workplace Relations team on a full-time permanent basis.

About the opportunity
We have a fantastic opportunity for an enthusiastic and self-motivated individual to join our Workplace Relations team! If you are someone who has the natural ability to build rapport with others, then this may be the role for you!
As an Administrative Assistant with great attention to detail and a natural flair for organisation, you will use your skills to provide a high level of service and support the team by taking care of all administrative requirements.
Responsibilities of the role include, but are not limited to:

• Provide support to the Office Manager;
• Liaising with internal stakeholders;
• Drafting and formatting of legal documents with a high level of attention to detail;
• Opening and closing matters including data entry, filing and archiving;
• Data entry in the client management system;
• Liaise with members via email and phone;
• Manage and process training registrations, confirmations, transfers and cancellations
• Respond to training enquiries via email and phone;
• Logistics of training sessions (printing, binding, preparing rooms, arranging catering etc)

This is position is based in Perth CBD on a full-time, permanent basis.
About you
Success in this role will come from your natural communication skills, dedication to customer service and exceptional organisational, attention to detail and administrative skills. Above all, you will be a driven individual with a strong desire to go above and beyond to exceed customers' expectations.
To be considered for this role you will possess:

• Demonstrated experience in administration and customer service
• Have an outstanding level of attention to detail
• Strong organisational skills with the ability to multitask and prioritise work
• Ability to work as part of a team
• Excellent written and verbal communication skills

• Proficiency with Adobe Acrobat and Microsoft suite of products, specifically Word, PowerPoint, Excel and Office 365
• Experience using CRM systems (preferred)
• National Police Clearance

About CCIWA
CCIWA is an independent, not-for-profit organisation that has been the voice of business for more than 130 years. With more than 7,400 members from across all regions and industries, our mission is to make it easier to do business in this state and ensure that WA is a place where businesses of all shapes and sizes can succeed. We want this State to be the best place to live and do business.

CCIWA Culture and Benefits
At CCIWA, we will work with you to develop your career; ensure you feel supported and have the skills and capabilities you need to succeed at CCIWA and in your whole career. We have an array on ongoing Learning and Development opportunities, from various training workshops to secondment opportunities and internal promotions.
We have a range of benefits to support our employees which includes:

• A variety of working and leave options, including a Flexible Working Policy, Paid Parental Leave and 3 day paid Rest and Relaxation leave between Christmas and New Year
• Access to free and confidential counselling for employees and their immediate family
• Flexible Working Arrangements through our Employee Assistance Program
• Salary Sacrificing - CCIWA is a rebatable employer
• Charity Initiative

How to apply
To apply, click on “Apply Now” icon on Seek or apply directly through our website https://cciwa.com/about-us/join-our-team/; attach your resume with cover letter.
Applications close COB Wednesday, 6th March 2024 and short-listing for this position may commence prior to the closing of applications.
If you have any further questions, please contact the People Team at People@cciwa.com
Our Commitment to Diversity & Inclusion
We acknowledge the Traditional Custodians of this land. We acknowledge the strength of their continuing connection to land, waters and culture. We pay our respects to their Elders past and present.
We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with disability, LGBTQIA+ and people from culturally diverse backgrounds.