AddressAbout the position
The Administration Coordinator will liaise closely with a range of internal stakeholders, leading a small, dynamic team to manage customer data for the business unit. The successful applicant will be enthusiastic, self-motivated, and reliable with great communication and organisational skills. This is a busy and varied role and someone with a flexible attitude will enjoy this position immensely.
This position is Permanent Full Time based at Coolbinia Head Office.
As an Administration Coordinator you will:
- Serve as the primary contact for customer-related data matters, maintain data tracking tools and provide CMS training and support.
- Manage customer billing data entry, rejection investigations, and proactively address data errors
- Identify and implement process improvements.
- Develop internal audit mechanisms, coordinate policy reviews, communicate procedure changes, and respond to various customer queries.
Benefits
Our employees are deeply connected with our vision and work passionately to support our customers to achieve their goals.
Along with a caring and values-drive culture, we have some great benefits:
- Non-profit organisation salary packaging benefits up to a maximum of $18,550
- 3 wellness days.
- Leave loading, paid parental leave, return from parental leave bonuses and an employee assistance program
- Flexible working arrangements
- A genuine and supportive team culture
About You
What we’ll need to help kick-start your journey with us:
- Relevant tertiary qualification and/or experience in data management or a similar analytical role.
- Experience in leading a small & dynamic team (desirable).
- Strong administrative, communication skills with a strong customer focus.
- Able to work autonomously with strong time management, prioritisation, and organisational skills, while adapting to a rapidly changing environment and meeting monthly deadlines.
- Proficient in Microsoft Office
- Has the right to work in Australia with the ability to obtain a National Police Check, have a current and valid ‘C’ class driver’s license, Valid NDIS Workers screening check and Workers Orientation Module, promotes safe work culture and complies with Work Health & safety policies
At Ability WA, we care about finding the right people to join us hence encourage you to apply even if you don’t meet 100% of our selection requirements.
To Apply
If you like what we’re about and think you’ll be a good fit, we’d love to meet you!
Click apply to submit your application including a resume and cover letter outlining your suitability for this position.
Questions?
Feel free to contact:
Jill Dixon
Applications closing date: 28/06/2024
Who is Ability WA?
We began in 1951 as a small group of parents who formed an organisation looking for an innovative way to access care and support for their children with Cerebral Palsy. Today, we are recognised as one of WA’s leading disability service providers. Our sector has changed a lot over the years, and we have too. What remains the same is our dedication to our customers and our staff.
‘We reserve the right to extend or withdraw this advertisement prior to the closing date’
At Ability WA, we take pride in having a diverse workforce and celebrate the individuality of all people. We strongly encourage applications from people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community, people of all ages and diverse cultural and religious backgrounds.
Ability WA acknowledges the Traditional Owners and pays respect their leaders - past, present, and emerging
Ability WA focuses on sourcing high calibre candidates through direct recruitment campaigns. Please do not send unsolicited agency CVs or contact Ability WA staff regarding unsolicited CVs.
