AddressAbout the business
Gulf Hydraulics Australia is a leader in the Hydraulics Industry for the service and repair of Hydraulic Pumps, Motors and Cylinders.
About the role
We require an experienced Administrator Assistant who will be responsible for ensuring the provision of a quality service to Gulf Hydraulics customers, acting as a key liaison between key customer contacts and workshop management. Additionally, the Workshop Administrator will provide first-class administration support service to relevant departments.
Part time or Full time hours on offer for the right candidate
This is a shared role
Position is based in Malaga
Primary Responsibilities
- Providing full administrative support to the Cylinder & Pump Workshop
- Ensuring the input, modifications and control of the data in the job costing system
- Track all job statuses and to ensure timely job flow
- Follow up on outstanding service exchange units
- Generating service reports for all pump and cylinder jobs
- Understanding and complying with customer’s policies, practices and procedures
- Dealing with customer queries in an efficient and professional manger
- Manage all induction and requests for the workshop facility
- Arrange and attend department toolbox meetings, prepare minutes
- Support and cover reception duties when required
- Other ad hoc duties as needed
- Processing quotes and purchase orders
Skills and Experience
- 3 years’ experience in a busy administration role
- Experience in work scheduling and planning
- Extensive knowledge of all MS Office software, particularly word
- Self-motivated and a fast learner who enjoys a varied
- Ability to communicate effectively
- Strong attention to detail, organisational and time management skills
- Capable of working to deadlines
- Ability to identify and effectively solve problems
- Ability to learn new tasks and skills quickly
