AddressSnap-on is a global brand and leads the way in innovation in providing customers the gold standard in hand and power tools, tool storage, equipment, and automotive diagnostics sold via a network of mobile franchisees.
About this unique role
We’re looking for a talented Administrator or Coordinator to provide support to our Franchisees across Australia and New Zealand.
This is an unusual and varied role, responsible for:-
- building a great relationship with Franchisees, as their first point of contact for billing and statement queries
- processing weekly tool bill transactions - data entry of credits, debits, returns and other charges using Excel and other systems
- following up to ensure weekly tool bills are paid on time
- liaising with Warehouse, Sales and other internal teams to follow up and resolve issues,
- reconciliations, reporting, order processing, filing and more.
As well as using our in-house systems, you’ll use Excel extensively for setting up instalments and uploading transactions into the system.
The ideal candidate will have:
- Experience in a busy administration / customer service role, ideally involving product sales and distribution processes
- Experience in office admin, logistics / order processing, some accounts experience of benefit
- Strong computer skills essential – Intermediate Excel is a must, ERP, fast and accurate data entry
- Excellent analytical, numeric and problem solving skills, attention to detail
- Great communication and customer service skills
- Good time management and organisation skills, able to work with minimal supervision.
This is an excellent opportunity to join a great company so apply by sending your resume and covering letter.
www.snaptontools.com.au
