Afterhours Support Officer

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

About the role

After hours Support Officer will provide support to residents at the community housing property for women and children at risk of homelessness.

Duties

• Maintain security of premises by preventing and detecting signs of intrusion to preserve order and protection of property.
• Respond to resident after hours requests and problem solving.
• Liaise with external parties where necessary; police, other hostels and homeless shelters. 
• Monitor and authorise entrance of residents, staff and visitors in accordance with the policy and procedure.
• Provide administrative support.
• Write accurate case notes/incident notes for the transfer and handover to staff.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.

Benefits

• Permanent part time position.
• Night shift.
• Starting annual salary of $60,500 + night shift loading.
• 11 % Super + Not for Profit Salary Packaging (Increases your take home pay).

COVID-19 Requirement

• Immunisation history showing  you have received two doses of a Covid -19 vaccine is encouraged.

Required

• Current Cert lll / lV or equivalent in Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention, preferred or extensive experience with sound Knowledge and skills in working with children and family issues.

                                                                                                             OR

                                                                      2 years of relevant experience in social services field.

• Knowledge and understanding of Aboriginal and Torres Strait Islander societies and their cultures, and a general understanding of the issues that are affecting Aboriginal and Torres Strait Islander people in contemporary Australian society.
• Experience in managing complex situations is sought after.
• Demonstrated experience in working sensitively with women and children.
• Demonstrated ability in responding to family crisis. 
• Knowledge of and demonstrated ability in the application of a variety of hostel management procedures and processes.
• Demonstrated ability to resolve conflict and deescalate volatile situations.
• Ability to support and manage a continuous improvement model for achieving improved ways of working at JWH.
• Decisive listening, influencing and persuasive skills.
• Demonstrated ability in accurate note talking and filing.
• Experience with Intake.
• Working with Children’s Card (Blue Card) or be eligible to apply.
• Current drivers’ licence.
• Valid police check.

Preferred

• Knowledge of Infoxchange or similar data base.

​​How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.