AddressIgnite Your Administrative Career with Essendon Physio Group!
Are you ready to accelerate your administrative career and contribute to healthcare excellence?
About You:
You are an experienced administrative professional seeking a role where you can utilise your well-established skills and knowledge to support a wonderful group of clinicans to improve the health and wellbeing of our community.
You thrive on contributing to a practice that values your expertise and supports your career growth in a collaborative team environment. Your passion lies in delivering client-centered care, understanding the critical role you play in a patient's healthcare journey. You're someone who enjoys:
- Independent Yet Supported Work: Engaging in key daily tasks independently while benefiting from the camaraderie and contributions of a collaborative team.
- Detail-Oriented Approach: Excelling in tasks like diary management, conveying important messages to clients and stakeholders, daily reporting, and payment management with meticulous attention to detail.
- Fast-Paced Environment: Thriving in a dynamic setting where you can prioritise tasks effectively.
- Service Excellence: Providing exceptional service delivery to patients, referral partners, and the team with a friendly, inclusive, and professional demeanor.
About Us:
Established in 2010, Essendon Physio Group is a distinguished Allied Health specialty practice deeply rooted in the community. With a dedicated team of clinicians and administration professionals, we provide comprehensive Exercise Physiology and Physiotherapy services in a modern and welcoming environment.
We focus on supporting our patients through their health care journey across a lifespan, with a strong focus on prevention and early intervention to support a healthier and happier community.
We offer a broad range of musculoskeletal physiotherapy services as well specialty services that include dizziness assessment and balance rehabilitation, jaw and facial pain physio, pre operative an post operative rehabilitation as well as a range of chronic disease prevention and managment services for diabetes, arthritis, obesity, respiratory and cardiac conditions.
The practice's commitment to patients, the team, and the community has led to national and international recognition for clinical excellence, exceptional client experiences, and impactful community contributions, most recently being awarded the 2023 Australian Women's Small Business Champion Award and the Exercise and Sports Science Australia Practice of the Year.
Our Values:
Guided by four core values, we are committed to:
- We are World Class: Prioritising professional development, positive energy, and empowerment.
- Going Above and Beyond: Asking "what else?" and delivering on promises.
- Honestly We Care: Valuing time, empathy, and ongoing support.
- We Find a Better Way: Collaborating, valuing growth and innovation, and embracing curiosity.
About the Role:
This permanent part time role focuses on ensuring the seamless daily operations of our practice while providing exceptional client interactions. You'll engage in three key areas:
- Front Desk: Coordinating appointments, managing enquiries, processing accounts, and handling electronic correspondence.
- Practice Presentation: Taking pride in creating a welcoming environment for our clients and team.
- Professional Engagement: Collaborating with agents, suppliers, and referrers to ensure optimal client outcomes.
You will Thrive in this Role if You:
- Have a genuine passion for client experience.
- Desire to be part of a growing organisation with a positive team culture.
- Exhibit a systematic approach, quickly solving problems independently.
- Thrive in an organised, fast-paced environment.
- Embrace a growth mindset and demonstrate resiliance.
- Are seeking progressive opportunities.
What We Offer:
- Stability: This is a permanent part-time position (20-24 hrs per week) where you can enjoy the certainty of regular hours, with the balance of some morning and afternoon work with only occasional Saturdays shared amongst the team.
- Perks: Comprehensive benefits including personal leave, annual leave, public holidays, and more.
- Support: Receive thorough onboarding and ongoing professional development.
- Opportunity: Progress into more senior roles within our organisation.
Who We're Looking For:
- Long-Term Commitment: Candidates committed to a future career in healthcare administration.
- Stability: While we appreciate the enthusiasm of university students, this role requires a commitment that may not align with changing timetables or competing priorities.
How to Apply:
To apply, address your cover letter to Nicole French and submit it with your resume online. You must include a cover letter in order to be considered for the role. For any inquiries, reach out to ****@exerciserehab.com.au.
Demonstrate Our Value "We Go Above and Beyond":
At Essendon Physio Group, we highly value team members who embody our commitment to going above and beyond. We're excited to learn how you could bring this value to life through your unique perspective and creativity. As part of your application, we invite you to submit a short video or look to provide a detailed cover letter to tell us more about you and what you're most looking forward to contributing to the team.
Closing Date:
Applications must be received by 3rd June 2024 to be considered.
Shortlisting will commence immediately, and the position might close earlier than stated. Only short-listed candidates will be contacted.
