Analyst, Home Loans

About the roleAt ANZ our purpose is to shape a world where people and communities thrive. We're making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things- whether they're buying a home, building a business or saving for things big or small.As an Analyst in the Home Loans Portfolio, your purpose will be to play a role in designing, coordinating and ensuring planned changes to our home loan systems and processes, all of which must be introduced successfully to our customers, bankers and supporting users across all ANZ home lending channels.The role is for a detail-oriented individual with strong technical skills. The successful candidate will be able to build collaborative relationships across the organization, independently manage tasks and maintain short and long-term projects..Your key responsibilities are:

• Translating business requirements into system requirements by understanding needs, feasibility, and impact
• Designing technical and non-technical solutions to resolve a problem or meet a customer's need
• Identifying problems and reviewing related information to develop and evaluate options and implement solutions
• The ability to come up with new solutions, to solve problems, to plan for the future, to critique, innovate and engage
• The ability to determine and document a list of what needs to be achieved and the work that must be done
• Collaborating with Journey Experts, interface partners, vendors and IT teams to resolve any issues and ensuring solutions are viable and considered
• Creating and managing technical design artefacts in Confluence and sharing those with the wider audience
• Develop, analyse, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for our vendor and testers to follow

Role Location: 833 Collins Street, Docklands VIC 3008
Role Type: Permanent, Full timeWhat will you bring?To grow and be successful in the role, you will ideally bring the following:

• Broad knowledge of hardware, software and programming
• Good interpersonal and client-handling skills, with the ability to manage expectations and explain technical details
• Excellent problem solving skills and system inventive thinking for business problems
• Ability to complete the desirability, feasibility and viability assessments for new features keeping 'systemic' thinking in the focus
• Strong articulation skills and able to break down and elaborate one-line problem statements into Features, Epics, User Stories, Tasks etc.
• Systems analysis, integration, troubleshooting and exposure to various workflow applications
• Basic knowledge of APIs, Soap web service and other integration services is a plus

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.So, why join us?As a Purpose-led bank, we've committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.You'll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.To find out more about working at ANZ or to view other opportunities visit#GD4.3Job Posting End Date24/05/2024, 11.59pm, (Melbourne Australia)