Ao3 Business Support Officer

Government Opportunity for Business Support Officer for 3 months paying $46.27/hr

Your New Company
Government organisation seeking AO3 Business Support Officer for temp contract until June 2024 2024, with the potential for extension. You will be engaged at the entity’s Toowoomba location.

Your New Role
As Business Services Officer, duties will include:

• Provide efficient and high standards of customer service to department customers
• Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames.
• Willingness to work within a fast-paced environment with KPI’s and mechanisms to measure and monitor performance.
• Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of services.
• Demonstrate professionalism and be a positive contributor to a great team and culture while being prepared to perform recurring work.
• Be dedicated to customer satisfaction, and within boundaries, develop an outcome which achieves both customer and business objectives.
• Ensure high standards and accuracy when compiling documents and reports or updating records and information systems (i.e. in Ellipse and Microsoft Office).
• Demonstrate initiative and be a team player by appropriately handling enquiries to senior staff in their absence within expected timeframes.
• Develop and maintain procedures, manuals and registers while being a contributor to improving existing procedures.
• Effectively undertake general administration functions as required.

What you’ll need to succeed

• Previous administration experience
• Experienced in computer applications
• Sound typing skills with good accuracy and attention to detail.
• Ability to work independently and part of a team
• Ability to work under pressure to meet timeframes
• Good with Numbers
• Ability to pass a Criminal History Check

What you will get in return
You will receive $46.27/hr and have the opportunity to establish yourself within the public sector and be an engaged member of the community. You will have the opportunity to work a 3-month contract with the potential for extension.

What you need to do now
If you’re interested in this role, click “apply now” or for more information and a confidential discussion on this role or to find out more about opportunities in Administration, contact Lucinda Stevens at Hays on (07) 3817 1901 or email lucinda.stevens@hays.com.au.

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