Application Manager

Join us and become part of our thriving team!

ConnectEast is the owner and operator of EastLink, Melbourne’s second fully electronic tollway. Since opening in June 2008, EastLink has established a reputation as one of Melbourne’s busiest and safest motorways. ConnectEast participates in an annual international sustainability assessment (GRESB) and in 2023 ranked number #1 motorway for the second consecutive year, for operations and maintenance | motorways, in the Asia-Pacific region. 

About the role:

ConnectEast is looking for a dynamic Application Manager to join our Information Technology department. Reporting to the General Manager of Information Technology, this permanent full-time position provides and exciting opportunity for you to lead a small team in a fast-paced but flexible environment. If you are passionate about technology, thrive in a collaborative environment and are ready to make a significant impact, we invite you to apply and be apart of our team driving innovation!

The Application Manager plays a pivotal and strategic role in driving ongoing operations and future growth of ConnectEast, such as:

• Working to maintain ongoing IT systems and applications operations for ConnectEast.
• Managing Subject Matter Experts for all design changes that the business requires to be made to IT systems and applications.
• Architect solutions for new IT systems and applications.
• Helping establish ConnectEast as a thought leader in the area of infrastructure usage charging.

The successful candidate will need to (but not limited to):

• Manage the analysis of problems as they arise within the IT systems and applications. Work with SICE, Kapsch and other suppliers to rectify those problems.
• Ensure that testing plans for new IT systems and applications releases are developed, executed and passed, and that evidence is stored.
• Engage with business representatives to understand and clarify business requirements in order to ensure that appropriate IT solutions are delivered to meet that need.
• Draft IT systems and applications design change documentation as required.
• Carry out impact analysis of new projects and contribute to the assessment of how a project will impact an existing committed program of work.
• Develop a preliminary systems architecture (including application, data and technology architecture) at the appropriate stages of a project, or when considering alternative solution options.
• Work closely with project teams to achieve systems design, implementation activities and problem resolution by contributing to business cases.
• Participate in IT services vendor selection (or the evaluation of hardware, software and new IT technologies) process by developing specific evaluation criteria and making recommendations therein.
• Provide impact analysis and options on use of new technologies to address business needs.
• Keep looking for business improvements opportunities.
• Monitoring and recommending continuous improvement opportunities for team, such as training.
• Internal and external stakeholder management.

About you - to be successful in this role you will have:

• Post-secondary qualifications in an IT related discipline.
• Significant demonstrable technical and commercial management experience.
• Significant project management experience in the delivery of complex projects, preferably in infrastructure.
• Significant experience in the specification and architectural definition of complex IT systems.
• In depth knowledge covering the whole of the software development lifecycle.
• Extensive knowledge of systems engineering and architecture definition.
• Excellent planning and resource management skills to achieve set targets and deadlines.
• Ability to build relationships with others.
• Ability to work in high pressure situations.
• Ability to deal with conflicting priorities and adapt to changing priorities.
• Sound verbal and written communication skills.
• High attention to detail.
• Demonstrated use of initiative.
• Ability to work independently and with others as required.
• Demonstrated computer literacy and numeracy skills.
• Understanding of legal responsibilities, obligations and ethical standards as they relate to this role.

What we can offer you:

• A nurturing environment allowing employees to grow and develop within an inclusive environment.
• Hybrid working arrangements (subject to meeting Working from Home Policy criteria).
• Free counselling services through the Employee Assistance Program.
• Micro market and café, including free coffee and fruit.
• Access to ConnectEast’s Wellbeing program, including morning teas, onsite massages, and fitness program. 

Appointment to this position is subject to a National Police Clearance and your eligibility to work in Australia.

If this role sounds of interest to you, please refer to the Employee Information Kit at www.eastlink.com.au for more information.

Applications must include a cover letter and current resume and must be submitted prior to COB on Wednesday 17th April 2024 

ConnectEast values and embraces diversity and inclusion within our employee group. We are One Team working seamlessly together. Safety is at the forefront of our decision making. We are Accountable for our actions and deliver on our commitments. We respect one another and We Care for every one of our employees, colleagues, customers and the environment.