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Form of work
SalaryAbout Us
At Footmaster Shoes, we cultivate a culture of gratitude, high standards, hard work, accountability, success, achievement, and celebration. Founded by a leading Podiatrist 25 years ago in Broadbeach, we specialize in delivering super comfy footwear, orthotics, and accessories that blend comfort with style. Our collection features a range of women's and men's shoes crafted with a focus on foot health, influenced by the latest fashion trends from around the world.
Tasks & Responsibilities
- Lead and inspire a team of stores to embody our culture of gratitude, high standards, hard work, accountability, success, achievement, and celebration
- Foster a positive and supportive work environment where team members feel valued, motivated, and empowered
- Drive continuous improvement initiatives to enhance operational efficiency, customer satisfaction, and overall performance across all stores
- Collaborate with the sales and marketing teams to develop strategies for increasing foot traffic, boosting sales, and expanding brand awareness
- Conduct regular store visits to provide guidance, support, and feedback to store managers and staff, ensuring adherence to company policies and procedures
- Analyze sales data, market trends, and customer feedback to identify opportunities for growth and development
- Oversee inventory management, merchandising, and visual presentation standards to ensure consistency and alignment with brand guidelines
- Develop and implement training programs and resources to equip staff with the knowledge and skills necessary to deliver exceptional customer service and achieve sales targets
- Act as a brand ambassador by representing Footmaster Shoes at industry events, trade shows, and community engagements
- Collaborate with senior management to set strategic goals, monitor performance metrics, and drive the company's overall success
Qualifications & Experience
- Passionate about our shoes and brands, demonstrating a strong commitment to upholding high standards, accountability, and a culture of celebration
- Possess a minimum of 3 years of retail experience, with a proven track record of coaching and developing teams to excel in customer service, sales, and operational performance
- Exceptional ability in team building, fostering a positive and collaborative work environment where team members feel valued, motivated, and empowered
- Demonstrated success in upholding and enforcing high standards of performance, visual merchandising, and operational excellence across multiple retail locations
- Displayed an exceptional work ethic, consistently going above and beyond to achieve results and exceed expectations
- Strong accountability mindset, taking ownership of outcomes and driving continuous improvement initiatives to enhance business performance
- Excellent communication and interpersonal skills, with the ability to effectively motivate, inspire, and influence team members to achieve their full potential
Benefits
- Enjoy a generous 40% discount on our premium footwear range, allowing you to step out in style while prioritizing comfort and foot health
- Take advantage of our lucrative monthly bonus scheme, rewarding your hard work, dedication, and commitment to achieving excellence
- Thrive in a vibrant and enjoyable working environment, where teamwork, collaboration, and mutual respect are celebrated and encouraged
- Make a meaningful impact on people's lives every day by helping them find footwear solutions that promote comfort, support, and overall well-being
- Join a company that values gratitude, high standards, hard work, accountability, success, achievement, and celebration, fostering a culture of positivity, growth, and fulfillment
Employer Questions
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia.
- How many years of experience do you have as an Area Manager, specifically in coaching and team building?
- Are you available to travel for this role when required to uphold high standards across multiple locations?
- Describe a situation where you demonstrated exceptional work ethic and accountability in a previous role.
- How far are you willing to travel for work to ensure effective oversight and support of multiple retail locations?
- Do you have experience in visual merchandising to maintain our brand standards?
- Do you possess a current Australian driver's license for travel between locations?
