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Form of workPOP MART is a rapidly growing company and we currently have a fantastic opportunity for a dedicated Area Manager to join our
team and support our retail stores in Sydney!
Key Responsibilities
• Managing 3 stores with direct Store Manager reports (Parramatta, Sydney CBD, Chatswood)
• Driving sales performance and exceptional customer service experiences across your region
• Leading by example to foster a customer first mindset
• Continuously reviewing results and driving sales and the achievement of KPIs
• Providing clear and effective communication aligned with the strategy focuses to your team
• Providing consistent coaching and training to support any skill gaps with your Store Managers
• Fostering talent and striving to retain team members through effective internal professional progression
• Contributing and working closely with the Recruitment team for successful recruitment activations and continuously networking to form relationships to attract future talent
• Ensuring stores follow through on all VM & operational processes
Essential Requirement
• Previous retail management experience with a proven ability to lead and motivate teams
• At least three years experience in a retail management position
• Pride yourself with business acumen and commercial awareness with exceptional sales ability
• Passionate about customer service and supporting team members to meet sales targets and KPIs
• Ability to analyse data to drive actionable insights and have sound critical thinking skills
• Manage time effectively and work independently, being a self-driven person
• Fluency in Mandarin is highly advantageous
