Aso2 Customer Service Officer - Contact Centre Pool

SA Housing Authority
Job reference: 585119
Location: 5000 - ADELAIDE
Job status: Short Term Contract
Eligibility: Open to EveryoneThe Customer Service Officer is a role within the SA Housing Authority Contact Centre and is accountable to the Team Leaders, and Manager Contact Centre for:Undertaking inbound and outbound contact and administrative processes as required, whilst providing accurate, responsive and timely client services, accurate recording of information pertaining to SA Housing Authority clients and modelling the behaviours aligned with the service values of SA Housing Authority.Special Conditions

• Successful applicant will be required to satisfactorily complete a National Police Clearance prior to employment.

Role Status
Multiple short term and long term contract roles available.Successful applicants will remain in the pool for 12 months or until a vacancy arises, whichever is sooner.Requirements
NilRemuneration
$57,842 - $62,221 (ASO2)Enquiries
Marg Lambeff
Team Leader Administration
Margaret.Lambeff@sa.gov.au
0436 098 361Application Instructions
You are required to submit a cover letter which should be no longer than two pages addressing how your skills, attributes, experience and capabilities align with the role description. You are also required to provide three work referees, preferably two of these will be your most recent line managers and attach your current resume via the online application form.SAHA Employment Declaration must be completed and submitted with application.The SA Housing Authority embraces equity, diversity and inclusion in all forms across its workforce and customer base. The Authority recognises there are distinct demographic groups which have long been disadvantaged and that racism, ageism, sexism and other forms of discriminations are problems for our society. As such, the Authority is committed to tackling cultural stereotypes both within and outside of the organisation as well as providing a safe, respectful and inclusive place to work.
Applications close: 25/10/2024 6:00 PMAttachments:
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-Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.