Address- Performance Based Standards Support; OR
- Route Assessment Support.
Start: July 2024
Location: Redcliffe, WA with occasional travel when required (including overnight stays)
Hours: Full-time - 38 hours per week
Duration: Initial 6 month contract with possibility of extension
Type: Temporary casual contract (no leave entitlements – casual loading included in rates)
Rates
Normal: $39.80 per hour plus Super
Saturday (7:30am-12:30pm): $47.76 per hour plus Super
Weekend OT (first two hours): $55.72 per hour
Weekend OT (after 2 hours): $71.64 per hour
Sunday: $71.64 per hour plus Super
Public Holiday: $87.56 per hour plus Super
Travel Involving Overnight Stay
For overnight travel, accommodation is booked and paid by the client. Meals are reimbursed, but are capped at the applicable rates based on time of day and distance travelled.
ROLE DESCRIPTION
- Assess requests and issue appropriate Permits for Restricted Access Vehicles (RAV).
- Provide Timely and accurate advice to customers on RAV related matters.
- Provide responsive advice to enable timely and efficient processing, issue, and reissue of permits.
- Participate and provide support for the planning and technical functions associated with RAVS access to the road network.
- Participate in the development and continuous improvement of the section’s practices and processes.
- Perform route assessments for safety, access or infrastructure and development initiatives.
- Provide advice and assistance to the Helpdesk in attending and resolving customer enquiries.
- Build and maintain professional and effective working relationships with internal and external stakeholders by providing a responsive and accurate information service.
- Build and enhance working relationships with the access section team members, external stakeholders.
REQUIRED SKILLS, KNOWLEDGE, OR EXPERIENCE
ESSENTIAL:
- Provision of customer focused service.
- Work organisation with the ability to meet work schedules and deadlines.
- Ability to communicate effectively in verbal and written form.
- Ability to use initiative in problem solving and decision making.
- Ability to operate effectively in a team.
- Full working rights within Australia
- Current National Police Clearance (or ability to obtain if successful)
- Current WA “C” Class Driver’s Licence
If you meet the above requirements and would like to be submitted, APPLY NOW or email Jesse from DFP Recruitment Perth on ***********@dfp.com.au for more information.
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 000 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
By clicking 'apply', you give consent that DFP may use your personal information to process your job application and to contact you for future employment opportunities. For further information on how DFP process your personal information please review the DFP Information Collection and Privacy Policy via https://www.dfp.com.au/about-us/policies. Do not submit any sensitive personal information in your resume.
