Assistant Manager Erina Fair

LUSH Erina is looking for an experienced and strong leader to join their bubbly team!
The role
The Erina Fair team are seeking an experienced leader to step into the role of Trainee Manager! This is an exciting opportunity to grow and develop your leadership skills within a small, friendly team. Working closely with the Store Manager to achieve not only store KPI's and targets but to inspire and educate our team and customers alike. We are currently working towards a store goal of building relationships and growing our community reach through events and collaborations with local groups. Always striving to spread awareness of our core ethics and values by partnering with grassroots organisations around the central coast. This role offers invaluable experience working with a global brand but on a local level aiming to "leave the world lusher than we found it".
Candiates should have obtained experience in retail operations at a supervisor level or above. The ideal person must possess outstanding customer service skills along with strong admin abilities. Part of this role is maintaining store stock levels, co-ordinating quarterly stocktakes and executing new product range launches effectively. Experience with motivating a team and driving sales is vital. Delivering staff training sessions is another large aspect of this position. Candidates must be confident with devising and executing team training and development opportunities plus delivering feedback to individuals. Other important attributes include good communication, visual merchandising, problem solving, adhering to policies and procedures and having a good grasp on store costs eg; wastage and wages. You will also need flexible full time availability to meet the needs of the team, with regular RDOs on Friday and Saturday.
Core Responsibilities
Motivating, growing and developing staff into a high performance team.
Working with your Store Manager and Supervisors to create a strong leadership team in-store.
Driving sales, achieving targets and financial goals.
Contributing to a positive culture where customers are prioritized.
Supporting staff with career development through targeted training, goal setting and regular appraisals.
Training staff on customer service, company history, product knowledge, and company policy and procedures.
Planning and delivering schedules within set wage budgets.
Maintaining a high standard of store presentation.
Ensuring stock management procedures are adhered to.
Helping to create a fun and dynamic shop atmosphere.
Assisting with other tasks when needed - we work as a team!
Who are we?
LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.
We offer
Full training and a supportive learning environment.
A progressive work environment that celebrates diversity.
Paid birthday leave.
A generous discount on LUSH products keep you smelling and feeling fresh.
A welcome pack of LUSH products and eco-friendly goodies.
Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.
Does this sound like the perfect role for you? If so, please apply by answering the questions below and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications close at midnight on Sunday the 4th February 2024, so apply as soon as possible!
At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.
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