Assistant Manager - Food & Beverage

Assistant Manager - Food & Beverage

Job Status: Full-Time 
Salary: $70,000 per annum plus superannuation
Industry: Performing Arts
Location: South Brisbane
Application Closing Date: 5pm, 17th May 2024

Queensland Performing Arts Centre (QPAC) is one of Australia’s leading centres for live performance. Welcoming over 1.5 million visitors to more than 1200 performances each year, we embrace the best in live performance – the world renowned alongside the emerging, local, and new – and connect to the stories and ideas at the heart of each production. Through the warmth and expertise of our staff, we have become a trusted curator, presenter, and host; a place to come together to relax, reflect, share stories, and celebrate.

We are seeking applications for the Full-Time role of Assistant Manager within our Food & Beverage business unit. Reporting to the Manager – Food and Beverage, you will be responsible for assisting the Food and Beverage Management team in the day-to-day operation of QPAC’s restaurants, bars and functions ensuring high standards of service delivery, profitability and efficiency. 

In this role you will:

• Monitor and evaluate the quality and consistency of service to continuously meet and improve service standards by ensuring all policies, procedures and standards are implemented.
• Assist with maintaining consistent standards in the large base of casual employees by ensuring effective communication and performance management in line with QPAC policies and procedures.
• Assist in the Management of Food & Beverage Team.
• Undertake the recruitment, training and development of the casual workforce, to ensure adherence to QPAC’s Enterprise Bargaining Agreement and sufficient coverage of specialised skills.
• In conjunction with the Food & Beverage Management Team, ensure rostering and labour management maintains profitability of food and beverage operations.
• Keep abreast of industry trends and participate in the development of new products or service styles.
• Assist the Food & Beverage Management Team in determining the opening requirements for food and beverage outlets to ensure that they meet financial expectations and support the strategic plan.
• Assist the Food and Beverage Management Team to determine function requirements in line with client expectations and profitability.
• Assist in the management of the point-of-sale system including set up of new product lines and menu items, building terminal screens, monthly reporting and analysis of wastage and cash handling, and troubleshooting.
• Use of the rostering system to maintain food and beverage profitability.
• Use of event management software to communicate event and function requirements.
   
• Use of accounting software to prepare purchase orders.
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• Ensure compliance with QPAC’s obligations under: QPAC’s Liquor License and Responsible Service of Alcohol, Food Handling and QPAC’s Food Safety Plan, and Enterprise Bargaining Agreement.

To be successful in this role, we are looking for:

• Excellent interpersonal and communication skills. 
• Demonstrated ability to deliver under pressure and cope with a rapidly changing environment.
• Demonstrated ability to liaise, negotiate, and communicate effectively with all levels of the business community to achieve desirable outcomes.
• Demonstrated ability to ensure organisational guidelines and financial targets are met.
• Proven ability to monitor and maintain consistent standards relating to quality, presentation and hygiene ensuring satisfactory guest experience.
• A current nationally accredited RSA or the ability to obtain this within 30 days of commencement.

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check.

You can obtain a copy of the position description by emailing ***********@qpac.com.au. For any other queries, please contact the Talent Acquisition team on (07) 3842 9***.

The closing date for applications is on Friday, 17th May 2024 at 5pm. QPAC will commence screening and shortlisting in advance of this closing date.