Assistant Village Manager

ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and well-being of people, minimises the impact on the environment, and protects and maintains property.

Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking value-orientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of

” Connecting People and Places to Make the World Work Better”.

An exciting opportunity exists for Assistant Site Village Managers  to join our dynamic and professional resources operations team in a either FIFO or Drive-in-Drive-out  role, in Gladstone. QLD 

Reporting to the Site Village Manager/Key Account Manager, this position is key in managing the day to day operation of the village to the prescribed contractual requirements. 

Duties include but not limited to:

• Direct and be responsible for the smooth and efficient day-to-day operation
• Assist in the management of our clients expectations.
• Direct and assist the department heads in the operation of the Village services and operational functions.
• Provide to other senior management and the Key Account Manager essential feedback on the status of the Village operations and departments.
• To maximise revenue potential and maintain strict cost control procedures to ensure our objectives and budgets are achieved.
• To represent ISS in all matters relating to the Village.
• Cultivate a positive work environment and drive a positive engaged culture in workforce.
• Drive learning and personal development benchmarks to enhance quality improvement in whole of workforce.
• Be innovative, collaborative and to be proactive in achieving KPIs and agreed targets and objectives.
• To ensure all systems and controls in the Village are operating efficiently and in accordance with, Client and ISS Policies and Procedures.
• Staff mentoring and performance management.
• P&L responsibility.
• Ensuring compliance with the clients and ISS HSE policies, procedures and management systems is a not negotiable.
• Development and delivery of in-field safety leadership and toolbox meetings

As you will be in constant contact with senior executives and external representatives, you will display polished presentation and communication abilities. You will have extensive experience in general management, proven leadership skills and strong decision making capability.

To be successful in this role you will have:

• Proven experience in the Village Service Sector managing mining village camps of 500+ or Strong Hospitality Management experience in large multi faceted venues or Hotels.
• Strong leadership skills.
• Self-starter working within budgetary targets.
• Ability to manage a team of 50+ within HR and IR frameworks.
• Certificate IV OH&S or higher desirable not essential.
• Knowledge of safety systems and databases.
• Demonstrated knowledge of relevant OH&S legislation.

Our Benefits:

• Access to staff discounts including insurance and childcare.
• Traineeship opportunities for eligible employees.
• All meals and accommodation provided on site.
• Full uniform provided, including boots!
• Career development via our internal Learning Management System (My Learning) and traineeship opportunities.
• Internal opportunities within our global organization.

Applicants must have an unrestricted C class license, a current police clearance and be prepared to undergo and pass a pre-employment medical and drug and alcohol screen.