Assistant Village Manager

Make a meaningful difference with BlueCare
Blue Care operate over 35 retirement villages across Queensland, with more than 3,300 residents choosing to make a Blue Care communities their home. Our dynamic retirement living team has a unique opportunity for a caring, people centric Assistant Village Manager to join their team.
Your Part in Our Retirement Livings Team
As the Assistant Village Manager, you will assist the Senior Village Manager in implementing operational plans, supporting sales and managing day-to-day activities in one or more of the Retirement Villages. The Assistant Village Manager is committed to providing resident focused service and a ‘sense of place’ in the village by initiate actions that generate measurable benefits to residents, their families and team members. An overview of the role will include:

• Foster effective working relationships with the team, residents, the Resident’s Committee (if applicable), their families/authorised representatives, the community and service providers.
• Support, facilitate and promote resident’s participation in village activities and ensure activities reflect resident’s preferences.
• Delivery of effective communication to residents including notices and newsletters and participate in formal and informal meetings and information sessions.
• Ensure resident’s rights and responsibilities are respected
• Work with team members to deliver exceptional service to residents.
• Assist the Village Manager in managing HR processes and lead the team in the absence of the Village Manager as delegated
• Work closely with the retirement living central support team and all intercompany teams in delivery of local, divisional and corporate goals and outcome

What makes a difference for us?
This is an exciting opportunity for an individual looking to progress in the retirement living’s field and would suit a customer-centric person with a passion for working with the young at heart. Your ability to be an active member of the team is key. To be successful in the role, you will also possess:

• Relevant Tertiary qualifications in Business, Commerce, Hospitality, Hotel Management or equivalent experience.
• Demonstrated empathy and understanding of working with older people.
• Demonstrated effective interpersonal and written communication skills with a high level of organisations skills and the ability to effectively manage and prioritise workloads.
• Demonstrated office administration and financial management experience including sound knowledge and use of computer software packages e.g. Microsoft Office suite and database applications.
• Understanding of current workplace health and safety regulations (WH&S) and continuous quality improvement practices.
• Current Queensland Drivers Licence
• Current First Aid Certificate and CPR Certificate or willingness to obtain

What makes a difference for you?
With a Blue Nurses legacy dating back to 1953, BlueCare is one of Queensland’s largest and most trusted not-for-profit providers of community and in-home care, residential aged care, disability services and retirement living.

• Flexible work arrangements to support work-life balance
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others
• 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events
• Career development opportunities with one of the most trusted community and residential care providers in Australia to challenge yourself, grow and make a meaningful difference

Blue Care is proudly part of the UnitingCare Family, we’d love you to be too
Joining the state’s largest network of aged care workers with its over 8,000 strong, bright team in blue, you’ll also be welcomed as part of the UnitingCare family. With more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, you are part of something bigger. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.
Start making a difference today
Our application process takes less than 15 minutes – Click the ‘APPLY’ button to be taken to our online application process and upload your resume and cover letter. Our team are available to answer any questions you may have.
Diversity & Inclusion
Our approach is simple –everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.
Safe workplace
We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
Selection Criteria Essential: Do you hold a current First Aid and CPR Certificate, or the willingness to obtain?
Essential: Do you have full Australian working entitlements as an Australian Citizen, Australian Permanent Resident OR New Zealand Citizen?
Essential: Do you hold a current Australian Drivers Licence?
Contact Person Geremy Tilley
Contact Number 0467814865
Alternate Contact Person Tina Saunders
Alternate Contact Number 0429462828