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Form of workOperations/Service Manager
If you are looking for a new challenge and the opportunity to have full responsibility for the Service and Parts Department this exceptional role is for you!!!!!!
We are looking for an energetic and motivated Operations/Service Manager to take full responsibility for the Service side of our highly successful dealership - based in Regional Victoria!!!!
The role:
- Work closely with the Dealer Principal to ensure the successful operation of the service and parts department
- Manage all day-to-day operations in the service and parts department
- Ensure service department is operating at optimum capacity and KPI's are achieved
- Always provide the best possible customer service whilst leading the team
- Coordinate with sales and production teams to ensure timely delivery and client satisfaction
- Manage service/parts-related inquiries and complaints
- Prepare and manage the service department's budget
- Monitor financial performance and implement cost-saving measures as required
- Build and maintain strong relationships with clients
About you:
- Service/Parts Manager with a proven track record in automotive
- Exceptional customer service and people management skills
- Reliable and enthusiastic with a strong work ethic, able to motivate and support your team
- Commercially focused with strong leadership skills
- A strong emphasis and proven track record in customer satisfaction and meeting and exceeding KPI's
- Excellent communication skills, both written and verbal
- Professionalism and high standards of personal presentation
- A friendly and approachable personality including great people management skills
What's on offer:
- Highly competitive package!!!
- Leadership role - opportunity to develop and grow the Service and Parts Department
- Dedicated drive car and fuel card
- A rewarding role with lots of growth potential in a well-established and high performing team
- Beautiful regional location
- Full time work in a well-established business - no weekends!!!
- We are offering an exceptional opportunity with a highly successful and rapidly growing dealership. So, if you are looking for a competitive package and your next challenge please get in touch!!!
