Billing Senior Business Analyst

Job ExpectationsA thrilling opportunity has become available for a Billing Senior Business Analyst, this role will see them reporting into the Billing Demand & Delivery Senior Manager and will be joining the dynamic Billing & Credit Services Team at NBN.A bit about your roleThe Billing Senior Business Analyst is responsible for providing the analysis and implementation of change various areas of the business into the Billing & Credit Services team.The role will also look to assist the Billing Demand & Delivery Leads overseeing the detail regarding the pipeline of work from the various business units and maximise the value provided by the IT development teams by preparing this work for prioritisation into the delivery teams. As a result of your extensive knowledge of Billing & Credit Services systems, processes, and agile-methodology, you will work closely with the business to drive their ideas & initiatives from the Requirement phase, shaping capabilities up for success through the project lifecycle, working closely with the Demand and Delivery Leads and vendors to deliver effective solutions that meet the capability needs of the business.A bit about youThe successful incumbent will need to have extensive knowledge of Billing & Credit Services systems, processes, and agile-methodology. In addition, they will need to have demonstrated ability to drive and deliver business process improvement, process efficiency, and scalable billing solutions. Moreover, they will have experience in planning, development and implementation of telecommunications billing processes and systems.Life at nbnTo be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. We’ve created Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.A more inclusive working worldnbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. We champion equal opportunities for all employees. If you have any special requests or accessibility requirements throughout the recruitment process, please advise us at the time of application (via recruitment@nbnco.com.au) and we will adjust to meet your needs.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.Take your next steps with nbnPlease note that this role will be a permanent opportunity and applications for this role will close at midnight on Wednesday 29th May 2024.Worker TypePermanentTime TypeFull time