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SalaryAbout AIB:
Australia’s Insurance Builders (AIB) is a meduim sized building company based in Sydney. We provide building services on behalf of national insurance companies.
We are an enthusiastic team who work collaboratively and enjoy what we do. We are passionate about providing a positive customer experience and a professional service for our clients.
About you:
- You will need to be highly motivated, task focused and work well in a busy team environment.
- You must be resourceful and have the ability to problem solve
- Prior scheduling or insurance industry experience is desirable
- Good attention to detail and the ability to problem solve is highly regarded
- You must be personable and competent on the phone
Responsibilities:
- Scheduling site visits for building insurance assessments
- Planning efficient routes within set KPI / timeframes
- Triaging claims
- Liaising with home owners with compassion and care
- Working with our assessor team
- Updating internal and client systems
