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Form of workApplications Specialist
As part of ARN, the recognised leader in audio in Australia, you have an opportunity to share your voice on the future of audio. Audio is booming and we are defining it. We are entertainers. We create moments that move people, and that people move to. We are investing in audio’s smartest advertising, experts, and innovations. This gives us unparalleled understanding of our audience and the content that moves them and helps us form quality connections with our customers. It’s our commitment to creating moments that move people that makes us memorable.
This role forms a key part of the Applications team by taking technical ownership of one or multiple applications and ensuring they are effectively utilised, properly maintained and continuously improved.
About the Role:
- Technical ownership of Broadcast Applications, including Zetta, GSelector, NewsBoss, Triton.
- Providing escalation support to end users.
- Performing system maintenance tasks.
- Documentation and maintenance of the portfolio entry for each application.
- Encouraging standardised usage of the application across all relevant areas of the business (e.g.: metro and regional).
- Documenting processes related to owned applications and ensuring they are well understood.
- Understanding the business function and/or objective of owned applications.
About you:
- Detailed technical knowledge of Broadcast Applications, Zetta and GSelector are a must have.
- Knowledge of the business function that will be supported.
- Experience developing and/or implementing processes.
- Experience in a technical customer support role.
- Radio experience is ideal.
- Self-starting attitude - ability to take initiative, learn quickly, and adapt approach.
- Strong and effective communication skills (written and verbal).
- Disciplined approach, naturally organised and committed.
- Excellent stakeholder management skills, the ability to develop strong working relationships.
- The ability to influence people to deliver outcomes without official authority.
What’s in it for you!
- ARNSocial Work Perks which can include – various giveaway & events, FREE and discounted tickets.
- Novated Leasing + Super Salary Sacrifice | Paid Birthdays off |Paid Parental Leave | Charity Leave
- Discounts on lifestyle, entertainment with big name brands including Health fund discounts.
- Education Assistance | Career Development with consistent quality training | Long term career progression
Our Culture:
We have four behaviours that make up our "Culture in Action" which describe how we act every day to create a great place to work:
- Aim High- Set big goals and achieve together.
- Own It – Take ownership and be solutions focused.
- Be Your Best Self - Create the environment we need to thrive.
- Make a Difference – Seek out ways to have a positive impact.
For more details, head to www.arn.com.au and connect with us via Instagram (@arndefiningaudio) and LinkedIn (LinkedIn /ARN) EEO Statement. ARN is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability or any other basis protected by federal, state, or local law.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please contact the People & Culture team at the relevant state office: https://www.arn.com.au/contact-us
