Business Analyst

Reapit – Who are we?

Reapit is the original, end-to-end business technology provider for estate agencies of all sizes. We’ve been helping sales and lettings agents to build relationships and grow their businesses for more than 25 years. Our technology connects property professionals in Europe, the Middle East, Australia, and New Zealand with buyers, sellers, tenants and landlords to power the relationships that change lives.

In Australia, Reapit stands as the preferred technology choice among the nation's leading estate agents and agencies. Tailored to the unique demands of the Australian property market, Reapit provides successful leaders with unparalleled tools across sales, property management, client relations, and data analytics, reinforcing their position at the pinnacle of real estate excellence.

What you’ll be doing

Reporting to the Business Analysis – Practice Lead you’ll be involved in:

• Working with product managers to scout out new domains, make sense of them and document learnings that feed into delivery
• Assisting product managers with the elicitation and documentation of requirements and needs in various formats, e.g. user story mapping, process diagrams, user stories

• Liaising with internal and external stakeholders, including clients and partners, to understand their needs, expectations and requirements
• Facilitating workshops to establish a shared understanding of a problem to be solved and the Why’s behind it, and the scope and priority of relevant features on our roadmap
• Collecting and analysing information and data to identify problems and opportunities, and evaluating options
  
• Working with stakeholders to validate that devised solutions meet their needs and expectations
  
• Acting as a bridge between product managers, other stakeholders and the development team, facilitating effective communication, and negotiating solutions that meet the needs of stakeholders while being technically feasible
  
• Supporting implementation by clarifying ambiguity in requirements, and working with the development team to ensure the solution is implemented as planned
  
• Ensuring the quality of the developed solution meet intended business objectives over stated requirements
  
• Helping develop and implement continuous process improvements and best practices
  

Who we’re looking for

At Reapit, we prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. Whilst some of the listed requirements may be important, don’t worry if you don’t meet all of them, we’d still like to hear from you.

• An inquisitive mind not afraid to ask questions to completely understand the big picture and the full detail
• Pro-active self-starter, ready to identify issues and propose solutions
  

• Articulate with the ability to guide cross-functional meetings to desired outcomes
• Good business acumen and focus on business outcomes over technicalities
  
• A team player who has worked shoulder to shoulder with product, design and engineering team members in software delivery, and appreciates the different perspectives that those team members bring to the table
  
• A background in working on digital, SaaS or mobile projects desirable
  
• Tertiary qualification related to IT / software development desirable
  

What your impact and success looks like

As a Business Analyst we expect your success and impact in the early stages of your career with us to look something like this:

Within 1 month:

• Become familiar with the environment in which the Business Analyst operates, in terms of the business, people, teams, tools and processes
• Develop initial relationships with stakeholders in general
• Acquire a fundamental understanding of our products
• Contribute to ongoing initiatives, and produce first analysis artefacts out of initial involvements with projects

Within 3 months:

• Establish effective relationships with the product manager and other stakeholders in assigned areas
• Facilitate and provide valuable input to discussions in workshops, and strive for clarity by asking questions
• Present analysis findings and suggestions with guidance
• Achieve small wins in delivering business outcomes
• Identify areas for improvement and propose plans to address

Within 6 months:

• Be able to independently handle assignments
• Make meaningful impact on project directions through analysis and recommendations
• Deliver on a number of sizable projects

What’s in it for you?

We operate a Flexible Working Policy and we would like for you to work from our Brisbane office, 1 to 2 days a week.

We’re offering the chance to really make a difference here at Reapit and the opportunity for personal growth is very real. You’ll feel part of a special team. You can expect a highly competitive salary and some great benefits.

Don’t tick all the boxes? Neither do we

We care about our industry and want it to become a more inclusive and diverse place to work. So, we’re driven by hiring not only by experience and relevance for the role but by sharing our values and the right attitudes and behaviours for success.

We are committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all.

We feel we have an empowering environment where everyone is supported and respected, and we want you to feel this too. We welcome new ideas, thinking and approaches, whilst listening to all our employees.