PRA is currently working with a Queensland Government department who are looking for an experienced Business Analyst to join their team on a 12-month contract.The ideal candidate for the Procurement Transformation Program should possess expertise in feasibility analysis, option assessment, and business case development. They should have a background in designing and implementing system or training solutions.The Business Analyst role requires a strong track record in documenting and refining requirements, conducting workshops, and shaping service delivery models and SLAs (Service Level Agreements) or equivalent frameworks. Additionally, the successful candidate will take a leadership role in multiple projects, including mentoring and sharing knowledge with other Business Analysts on the team.Key Responsibilities:
- Collaborate within a program environment to deliver assigned products/deliverables within required timeframes, ensuring successful program objectives completion.
- Analyze and interpret complex information to develop current state findings and future state services with supporting business models and frameworks.
- Identify, review, and compile information such as research, user demographics, legislation, policy, strategy, business models, and industry best practices.
- Lead elicitation and elaboration of business requirements, understanding and development of current and future state business processes and models, and documentation of user needs, pain points, and gaps.
- Provide expert advice and leadership on business case development, feasibility assessments, and business requirements to ensure timely and successful delivery of outcomes.
- Proficiency in qualitative analysis and utilizing research and engagement activities to develop innovative solutions to complex problems.
- Experience in business analysis tools and service design, including current and future state mapping, service blueprints, personas, and creating high-quality reports and presentations.
- Demonstrated understanding of business models and frameworks, with the ability to adopt contemporary practices and adapt them for best value solutions.
- Familiarity with procurement processes, including S/4HANA, or the ability to rapidly acquire this knowledge.
- Strong oral and written communication skills, with the ability to engage in constructive negotiations for achieving optimal outcomes.
- Ability to link procurement/business processes and improvements to organizational goals, ensuring data analysis and recommendations align with broader business strategy.
- Excellent problem-solving and analytical skills, proposing innovative, data-driven solutions in dynamic environments and documenting findings effectively.
- Proven ability to work collaboratively across functional teams, fostering relationships with diverse stakeholders through confident communication and effective consultation processes.