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Sydney (preferred), Brisbane OR Melbourne
- Exposure to end to end delivery of ecommerce lifecycle
- Join a large Enterprise Delivery community to network and upskill
- Hybrid working model, supportive and collaborative culture
We're never just satisfied with how things are - because we know how things could be and it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.
Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.
About the role:
This is a unique opportunity to enhance your digital knowledge within a collaborative and supportive team environment. Working closely with experienced professionals you gain exposure to end to end delivery within the ecommerce lifecycle of our digital platforms.
To succeed in this role, you will have strong all-round BA skills (minimum 3 years'), a background in digital (web, mobile, ecommerce etc) and be able to build a great rapport with business stakeholders.
You will join our large Analysis Chapter that supports a large variety of programs across the Suncorp Group. The Chapter consists of around 200 like-minded analysts, where ideas and best practice are shared via masterclasses and knowledge sharing, helping you grow in the "how" while delivering the "what". You will support projects being delivered in a continuous delivery model (Agile) as well as initiatives using traditional project delivery models.
Suncorp is proud of our fantastic culture where you will be supported in your career development.
What you'll do
- Build strong relationships through engagement with customers, colleagues, and other key stakeholders
- Document current and future state processes and identify opportunities for improvement.
- Use information gathering techniques to proactively discover requirements and synthesize information accurately, completely, and coherently.
- Work collaboratively with delivery teams and business stakeholders to gather, validate and document business requirements and develop recommendations and solutions that meet business and customer needs.
- Raise, and support mitigation and resolution of, risks and issues using established tools and frameworks were applicable.
- Create detailed user stories to support delivery.
- Work close with squad / project members, including but not limited to Delivery lead, Scrum Master, Developers, Tech Leads, and Business stakeholders to identify, capture, plan and deliver the scope of work.
- Guide the business through UAT to sign off, managing any post-implementation changes
- Working in an Agile continuous delivery environment and be responsible for analysing and documenting requirements, facilitate workshops and design solution sessions
What you'll bring
- 3+ years' experience in a Business Analyst role, preferably in a technical capacity
- Good understanding of API and API Integration concepts
- Advanced understanding of Agile development practices
- Previous experience working with software development teams
- Experience in design & implementation for digital platforms and/or cloud technologies
- Track record of working in a fast-paced collaborative cross-functional environment
What we can offer you:
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products.
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.
About Suncorp Group:
We're proud to be a part of the Suncorp Group family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them with support in times they need it most, you'll be driven forward by our shared customer obsession and supported at every step of the journey.
For over 100 years Suncorp Group has been driven by our guiding Purpose - to build futures and protect what matters. To ensure we deliver on that Purpose, we've made a commitment, built on trust, empowerment, and flexibility - to help our people unlock their full potential and unleash their best and brightest selves. With the backing and support of some of the most trusted names in banking and insurance, the Suncorp Group family provides our people with every opportunity to grow their career as they make a meaningful difference for our customers and our communities. We're excited about what we can achieve together, working every day to be better, do more and realise the future we want to see just beyond the horizon.
At Suncorp we are flexible in the way we approach our work, and we are open to supporting you to achieve your work goals even if that means your work week doesn't look the same as others.
If this opportunity sounds like the challenge you have been looking for, please apply online today.
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
